Luke
Total junk
Total junk. My left jbud air stopped working after about two weeks. I won't touch this company again.
JLab Audio is the award winning leader in personal audio: Wireless Bluetooth earbuds, headphones and Bluetooth speakers with more features and value.
JLab Audio (jlabaudio.com) has 164 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Appliances & Electronics · Reseda, California
Excellent

Appliances & Electronics · City of Industry, California
Excellent

Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
Showing 107 reviews with 1 star · Clear filters
Luke
Total junk. My left jbud air stopped working after about two weeks. I won't touch this company again.
Jacqueline
Customer service nevers gets back to me after earbuds failed. They are within warranty but you cannot contact them if they simply dont reply.
Steve C.
My new JLab earbuds are faulty 10 months into a 2 year warranty ... but JLab Support have informed me that the 2 year warranty does not count as I baught my new earbuds via Ebay.
Louise N.
JLAB ANC EARBUDS - BEWARE - DO NOT BUY THESE EARBUDS - they are useless. They don't work with their old App or the new App and therefore you cannot control the functions whatsoever. Support was useless and dont take accountability for selling a product (In the UK) that is not fit for purpose. They are still advertised on all of their retail outlets in the UK. I paid £69.99 for them and they literally do not work. They dont even sell the 2nd generation in the UK (apparently the only ANC Version that work with the App) to replace them. It should be be illegal to sell goods that are not fit for purpose. I have raised this with Trading Standards in the UK.
Paul T.
Never again mine won’t hold charge you can charge them all night and they last less than 30 seconds then go flat worse brand ever
Connor B.
Terrible buds never charge correctly
zielakowy
Unbelievably disappointed with the JBuds Air Executive True Wireless Earbuds. The left earbud was faulty, and the replacement they sent had a faulty right earbud. Terrible customer service, and they made me pay for postage to return the broken products. Avoid this brand at all costs!
ahmad
Worst products and customer service. I bought Go Air earphones. The right one stopped working after a week. I contacted the support service but never heard back. The sound quality is not good, too.