We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
JJ Hat Center (jjhatcenter.com) has 215 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Valerie W.
Straight forward ordering process, precise tracking info, exceptional quality product true to size.
Response from JJ Hat CenterJul 3, 2026
Thank you very much for your kind review. We’re happy to hear that the ordering process was straightforward, the tracking was clear, and that your hat arrived in exceptional quality and true to size. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Ibrahim A.
The order was well package and was shipped quickly and received in no time as ordered. Thank you 🙏🏼
Response from JJ Hat CenterJul 3, 2026
Thank you very much for your kind review. We’re happy to hear that your order was carefully packaged, shipped quickly, and arrived just as expected. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
David
I loved so much about my first experience with JJ Hat Center. The selection was outstanding, and I absolutely love my new Panama hat with a cool two-tone weave. The service was excellent. I ended up needing to do an exchange because the XL was just a little too big for my head, but JJ Hat Center made the process about as easy as it could possibly have been. Delivery was lightning fast, which was great, because I was shopping somewhat belatedly for a wedding. I'm so pleased and grateful, and I'll be looking forward to shopping here again. Thank you!
Response from JJ Hat CenterJul 3, 2026
Thank you very much for your wonderful review. We’re so happy to hear that your first experience with JJ Hat Center was such a positive one, and that you love your new Panama hat. It’s great to know that the exchange process was easy, the service met your expectations, and the delivery arrived quickly in time for the wedding. We truly appreciate your kind words and look forward to welcoming you back. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Kevin I.
The quality of the hat and the speed of the delivery.
Response from JJ Hat CenterJul 3, 2026
Thank you very much for your kind review. We’re happy to hear that you appreciate the quality of the hat and that your order arrived so quickly. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
John C.
Received my order in a timely manner and it was exactly as described. Happy with my purchase. Thank you.
Response from JJ Hat CenterJul 3, 2026
Thank you very much for your kind review. We’re happy to hear that your order arrived on time and exactly as described. It means a lot to know that you are happy with your purchase. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Giovanni D.
Everything was handled in a Professional manner I was very pleased with the product Thank you very much
Response from JJ Hat CenterJul 3, 2026
Thank you very much for your kind review. We’re happy to hear that everything was handled professionally and that you are very pleased with your purchase. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
customer
Great experience.
Response from JJ Hat CenterJul 3, 2026
Thank you very much for your kind review. We’re happy to hear that everything was handled professionally and that you are very pleased with your purchase. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
James D.
Amazing selections....extraordinary quality....knowledgeable staff....great customer service. Online is great and the store is insanely good.
Response from JJ Hat CenterJul 3, 2026
Thank you very much for your wonderful review. We’re happy to hear that you appreciate our selection, the quality of our hats, and the service from our team. It means a lot to know that both your online experience and your visit to our store were so positive. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
