Stern
Excellent website, unclear shipping info
Excellent website. Order processed and shipped quickly. However, I had no information about which company was doing the shipping and what their process would be. . I received emails about confirming my shipping info that I thought were phishing scam.
Response from JJ Hat CenterAug 9, 2025
Thank you for your feedback and for your kind words about our website and order processing. We’re glad your order shipped quickly, but we’re sorry the shipping information wasn’t clear. We’ll review our communication process to make sure future orders include clearer tracking and carrier details from the start. We appreciate you bringing this to our attention and hope you enjoy your purchase. Best regards The JJ Hat Center Team