Jive CommunicationsReviews of jive.com

The representative was extremely patient and knowledgeable. I felt as if the representative went the extra mile in trying to understand the issue I was having and try to rectify the problem.

Excelente plataforma

Very good employees with passion for customer service

Every time I call I get good help and explanations to get to the root of the issue or how to do things. Jive is a good company and stays true to their brand(s) and Customer assistance, even through a merger, and so forth.

Great Product, Great Service

Not an appropriate mode of communication for a small business operating off the mobile app. Service was terrible, phone calls always cut out and/or dropped completely. The app is not user friendly. I'm giving it 3 stars instead of 2 because the customer service was great. Everyone we worked with for customer service was always extremely kind and diligent. They always solved every problem they could, and explained things very well. We are just unhappy with the core functioning of the app, which is not something the customer service/training techs could fix.

Intuitive, complete tool with excellent voice quality

Overall, I feel the experience has been a good one. We have had some issues with the browser based dialer (we understand that it is in BETA), and the integration in Salesforce is a bit weak.