Jive Hosted VoIP is the easiest and most affordable option for your business phone system. Jive’s cloud VoIP service helps thousands of organizations simplify how they manage their phone setup.
Jive Communications (jive.com) has 307 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Mark P.
tech support is great, customer service is pretty good but understanding billing is poor. I originally thought i was paying mainly per user and not per user and per device. Also, seems like a lot of hidden fees I was not expecting. We are a small business but we have taken on a new client that will give us some rapid growth. We will see what happens.
Patrick H.
Great company from the beginning of our relationship! Always there for me. Solves my problem for a start up call center and has given me the confidence that Jive is there to walk me through technical setups. A+ Service! Would and do recommend to others!
Gary and Connie W.
Jive has been a great asset to Washington County Emergency Management for conference calls with the State and local partners. We highly recommend their service. They are always courteous and quick when there's been an issue to see it's resolved in a timely manner.
Lloyd W.
Always available. Listens to determine the issues. Knowledgeable on their product and services.
Michael R.
I agreed to switch to Jive July 27. As of this date September 21 my Jive system is still not in service. This has been caused by several issues both in and out of Jive's control. I requested to cancel the agreement as we have not had the system operational to determine if our issues were resoled by the Jive system. I have had to purchase equipment since July which is not in operation. Jive refuses to cancel the agreement. Therefore I have expenses with no performance by Jive.
John G.
Jive offers many feature all included in one price. They do not nickel and dime you to death with a low up front price and when you add the features you need it costs a lot more.
Teresa M.
The decision to go forward with the cloud solution was made to eliminate costs. Hardware, maintenance, various telephone billing for example. We are still going through our end of implementation and it is going great. Once you are On Jive, they will not leave you. Always there for support and ready to assist. Do not expect VoIP in the cloud to resemble any analog or digital telephone service. It is different in a good way. Jive also has various offerings of products and we chose Yealink telephones. Robust, includes firmware updates and many features.
Stephanie G.
New customer. Love the service, the flexibility but the hold times for customer service are unreasonable. No less than 15-20 minutes.
