J.INGReviews of jingus.com

SCAM. They took my money and never sent me my clothes. No customer service.

WORST COMPANY EVER. Dont buy its a scam. I order to them in january and never received anything, have send them mails and they didnt refund anything and finally blocked from their emails.

PLEASE DO YOURSELF A FAVOR AND DO NOT BUY FROM HERE. This place is 100% a scam. I will say I knew others who received their clothing previously. This is the main reason why I bought from them. As of right now, you will NOT receive anything and they will take your money with no refunds. I ordered clothes back in Dec 2022. It’s been that long and I have never received my shipment or a refund. I have messaged them through IG and emailed their customer service. I never got a response or kept getting responses stating they were working on it. Funny to find now that their IG account changed names and usernames. If I go back to my DMs, I can see our conversation and how they’re randomly named “arose.is.arose_officail” now and they’re private (*edit: they’re now renamed as “j.ing_official” and is still private). Seriously go check it out on IG right now. If I could show you photos of our DMs I would. Additionally, their customer service email is literally GONE. They tell you to email their customer service team in their website under “Contact Us” and in their order confirmation email to you. Yeah, that email literally does not exist anymore. So please do yourself a favor and do not spend your money here. Save yourself the headache.

DO NOT ORDER FROM HERE!! I placed an order on July 6, 2023. One dress I wanted for my bridal shower. It’s August 15, 2023 and nothing. It still says “awaiting shipment.” I’ve tried emailing customer service but I get instant emails saying the email address has been blocked? Don’t waste your hard earned money on this piece of crap “company!!”

I ordered one time and really liked the products and kept some items and returned others. I received store credit via email. I lost the email but thought I would be ok as they should have the record of the refund on their end. Sent many emails asking for their help on the store credit (refund issue) but they refuse to respond.

I bought some cloths on July 5,2023 and have received NOTHING!!! It’s Agustina 14, 2023. Order #00396256. want my money back and cancel this order. This is how it all began: They said the quality was poorly made and that my items were returned to the warehouse bc they didn’t pass their quality control inspection here is the email they sent: Hi dear, Thanks for supporting us. We feel so sorry to keep you waiting for shipment. During our packing and shipping process, we find that the quality of the goods produced by the factory cannot meet our quality standards, so we return to reprocessing. Hope you can allow more days for reproducing. Please do not worry, we will try our best to ship your order soon, and we will offer a $35 store gift card as compensation for the delay after you receive the order, which has no expiration or restriction. If you do not want to wait, please kindly contact us at …. for cancellation and refund. Much appreciated for your understanding. Please feel free to contact me if you have any further questions. We’re always here to help. Best regards. JING After that I never got a response I have tried to call so many times to the phone they gave me nothing!!! It doesn’t exist!!! I have tried to send a message to customer service I was blocked!!!!! I want to cancel my order!!!!!! Cancel my order!!!!!!! ORDER #: #00396256

I don’t get it. I ordered from them 2 years ago and everything was perfect. But now… I ordered 5 dresses on January 2023. It’s August 2023 and I still got nothing! They don’t answer and if I ask for a refund on Instagram DM, they say the refund request failed. Smh

They scam me I placed a order July 24 here it is august 7 and my item still hasn’t been shipped I’m pissed this was my first experience from them