Jimmy John'sReviews of jimmyjohns.com

the customer service was bad they seemed like they were high or something both of my sandwiches were wrong i took pictures of them He was going so fast and put the wrong information down for my order I will continue to go to Jersey Mikes

The owner/manager of the shop in south Myrtle Beach should be fired on the spot. Ordered on line for pickup at 2:00pm, entered store at1:55 pm and not even started yet. Manager went back and forth with me with extreme rudeness. Had no respect for me nor the people eating. Told me if I wasn't happy to leave the shop. The worst attitude I have ever seen from a restaurant operator. I asked him to give me a refund and I would go to the Jersey Mikes store 3 blocks away. I am 78 years old and without a doubt this was the worst restaurant I have ever patronized. Never in my life have I ever been insulted in this manor before. This was my first visit to a Jimmy John sandwich shop and needless to say it will be my last visit. I wanted to give this review a NO star if I could.

Out of the 5 other employees that are working there, only one person can do deliveries and he called in late to work,,so deliveries are not available. Man! Jimmy Johns used to be good and I can see it is no longer a place to worry about ordering from, especially with the lack give as $hit from the employees that were on the phone with me....

Bread was thin,dry,smashed and didn't taste right. Wasn't enough meat on it to be called a sandwich at all. With the poor sandwich quality, and even poorer service (had to go behind the counter to find a napkin). Eating here once, was too often

I wanted to try jimmie johns for the first time. Ordered the roast beef. It came with 2 slices of beef, lettuce and tomato and no cheese for almost $8 bucks. It was the lamest sub I've ever eaten. My first AND last time I've eaten there. Won't be back. So much for being "gourmet"

I ordered Jimmy John’s via door dash. Door dash said I have 10mins remaining to place my order and when I did I never received my order nor any follow up comms. I reached out to door dash and they told me that they could not provide a refund. I paid $20 for a $10 sandwich. You are a million dollar company and I am not so I need my $20 back so that I can buy groceries since I can’t get my sandwich. UBER EATS WOULD NEVER #STARVING

I WORK LITERALLY 5 MINUTES FROM JIMMY JOHNS AND OFTEN CANT GET AWAY FROM WORK DUE TO WORKING IN THE MEDICAL FIELD- IT TAKES THEM 45 MINUTES TO 1 HOUR TO DELIVER ONE SANDWICH- FREAKY FAST MY A**! THIS HAS HAPPENED MORE THAN ONE OCCASSION- WHEN YOU CALL "OH THE DRIVER IS LEAVING NOW!" OVER IT.... WILL NOT WASTE MY TIME AGAIN!!

When I spent several hundred dollars on sandwiches for a family party, I was shocked to find out that I only got one credit. I learned that the rewards are visit based, not spend based. Who does that?! Nobody! Soooo cheap! So the next major get together, I had the store manager enter every sandwich separately (43 of them) so I could get credit for each purchase. Then I learned (after calling customer support) that you can only get credit for one purchase every two hours. Who does that?! Nobody! The app and online are intentionally obscure about how the program works or what you get for what you buy. And who cares about stupid badges. I'm supposed to feel pride for having bought 388 inches of sandwiches and got nothing but an achievement badge for it!? Are you kidding me?! I like JJs sandwiches but I feel so disrespected and unappreciated as a loyal customer. They obviously are more interested in not rewarding customers and have gone to great lengths to make their rewards meaningless and hard to qualify for. I will NEVER EVER again buy a large amount from JJs! They worked hard to drive me to competition and finally succeeded. And they just don't care.