Ric12248
Customer Service
Is it Jimmy John's policy not to bag to-go orders? Because when they said my order was ready I went up there to the counter and none of the food was in a bag.So I asked for a bag and she replied,"A bag or box?"and I said a bag and she said," They're right there." In other words help yourself. It's pretty obvious when I order three to five items I'm going to need a bag or bags providing one bag is big enough for everything.I'm not going to walk out with all those items against my chest with no bag and possibly get food juices on my clothes. So when I did bag my own items they were small paper lunch grade school bags with no handles. Jimmy John needs to bag people's to go orders with handles on the bags by the time they call your order. This alone may be a deciding factor if people will go back or not.