Jimmy John'sReviews of jimmyjohns.com

Ordered two Spicy Italian giant sandwiches. Neither had hot peppers or anything resembling spicy! A huge disappointment!

Waited behind store for 30 minutes and online tracking never showed ready for pickuo. Finally went thru drive thru and order was waiting for me. Two sandwiches were $14.00 each and had little ingredients on them. Won't be back. Waste of money. Have saved puctures but attachment only allows current pictures taken. After an hour and 45 minutes, tracking still does not show ready for pickup. What a disappointment!!

Slow service Charged my CC but never delivered my sandwich. Would not refund money after several calls. Stay away especially at the Morgantown WV locations.

You guys the “manager’s” are a JOKE!!! Like how are you going to lie before the person gets the job like as if I can’t add and subtract….. I know they need people and this will forever go on with this company if they do not fix the pay rate … now to start my friend works there so I was like heck yea this job might suck but hey my friend is here ….. this manager (guy) in formed me that the drivers get anywhere from 1200-1500 !!!!! AT 9 AN HOUR !!!! With 40 hours ….. I would do the math here but I’ll just post the texts that were passed between us !!!!!! I don’t get it how is the pay that good and you don’t have people ….. SMH 🤦🏽‍♀️!!! Like SIR can my name be in the computer before you start lying to me SUCH A SHAME !!!!

Never had a problem with any order but the rewards program sucks

My daughter placed an order for me - they didn't get the oder right - daughter called to report the situation & they were short, abrupt, wouldn't accept the responsibility, AND said they were short staffed & busy & didn't have time to talk - - on top of that, I was there 20 to 25 minutes prior to the call and there was one person at a table & one person waiting AND I actually said to myself that I couldn't believe that they had 7 or 8 people working behind the counter - - very disappointed in JJ -

I made the above online order and the two cookies were omitted from the order which I did not discover until I got home. The store is located 7.2 miles from my house is a 15 minute drive so I did not return that day. On the 8th day of June I was in the area so I thought that I would swing by and get my cookies. I was asked to provide a receipt at first which I did by handing the clerk my phone. After about a five minute wait, the clerk came back to the drive thru window and said"I apologize for the inconvenience but since it has been a few days and you did not come back sooner, we cannot give you your cookies." I asked to speak to the manager and the guy at the window CAME outside and approached my truck in a threatening manner. That is when another guy came to the window and told the other guy to come back inside. I did not get my cookies. It was the most bizarre insane thing I have ever seen.

Where's the meat!!!! Worst ever. Total waste of money