Jiffy LubeReviews of jiffylube.com

I'm a former employee of jiffy Lube, I quit because they didn't want to pay me I started working on November the 4th I was supposed to get my check on the 17th no check so they said Friday the 19 th still no check, & now the manager Rickey is calling me from another phone so I won't know the number, & they wanted me to lie about people cars having problems that they don't have I'm talking about the store in Hamilton ohio at 1358 main street, if you people like your cars don't go there- also I will be in touch with the US. DEPT OF LABOR FIRST THING MONDAY my name is Calvin Goins I'm using my dad's email

THEY SMASHED UP MY CAR AND WILL NOT PAY FOR THE $1000+ in REPAIRS. I brought my vehicle in for a $19 state inspection on 8/16/21. While my car was in their possession, one of their employees smashed a good portion of my front bumper against a large cement barrier. They told me they'd pay for it, but after receiving the $1052.37 estimate, they have gone MIA. The store Manager says he cannot move forward without the District Manager's approval. I have called and left countless messages for him, as well as reported to Jiffy Lube Franchisee three times. No one will return any of my calls or messages. DO NOT TRUST anything you own to this company.

Bottomline: Do NOT jeopardize your car maintenance by getting service with Jiffy Lube! If reliability of service and risk of damage after service are not your top priority, at least DO NOT get the service done in store #01051 (2310 SW Archer Road, Gainesville, FL 32608). Longer version: I had a three day trip to Orlando and Miami, followed by the International flight of my family. We had prepared for the trip. On Sunday morning (June 20) I took my car (2018 Toyota Sienna) to Jiffy Lube for oil change. I was initially satisfied with how quick it was done. Then right before we left Gainesville, traveling less than 15 miles since the oil change, the engine oil light turned on. I took the car to the closest Jiffy Lube (Tower Road) which was closed. I parked the car there overnight to prevent engine problem. Monday morning, the Jiffy Lube staff at that store checked the oil and confirmed it’s completely empty. He examined the filter and said the filter gasket has been tightened up too much and thus broken into two halves. He fixed the issue and refilled the oil. Right after the fix, I took my car to the previous Jiffy Lube store on Archer Road and explained to the manager what happened and said I will follow up after my trip. As a result of the oil change issue, I missed my hotel reservation and was at the risk of missing the international flight, let alone the potential risk of engine break down (several thousand dollars), risk of someone breaking through my car parked overnight at the store spot, and putting my family’s safety in jeopardy. Once I returned from the trip, I went to the Jiffy Lube store at Archer Road and talked to the manager and assistant manager, more than ten times in person and over the phone. They delayed any response saying they needed to talk to their upper managers, and refused to accept full responsibility for their mistake, by at least refunding me what they had charged for the oil change. They tried their best to refuse by putting all decision making responsibility on higher management, and then not accepting it. Last time I went there in person to discuss it with the manager. The manager told me to stay in the lobby while he and the other person were working on the cars. From 10:10 AM to 10:40 AM, they worked on 4-5 cars without respecting my time, and refused to talk, so I left. This whole back and forth took 25 days. To conclude that, I will NEVER EVER go to jiffy lube again to get any car maintenance. I  discourage you from doing so. What price are you willing to pay and how much risk do you take, in exchange for a little faster service? THINK TWICE! P.S. All documents (including the receipt, observation by the second mechanic, and images) are available. The is no “Upload” button here.

We took our 2017 Elantra in for an oil change. There were NO noises when we took it in. As soon as my son drove off a loud knocking sound developed. We pulled over to check the oil (I thought maybe the cap was off od something) they had severely overfilled. We took it back and the manager tried to convince us it was fine and finally admitted it was overfill and let some out. The knocking was getting louder. I said it wasn't doing this when we drove it in. He advised my son to drive it into a pond and collect insurance. They will not take any responsibility, less than 20 miles later the engine blew and they won't return complain emails or phone calls. We have professionals saying the overfill and engine cleaner they put in caused the damage but Jiffy lube is stonewalling us. Oh and we realized they sent us with someone else's receipt. We went back to get ours and they gave us a copy (apparently didn't know where original was). Conveniently the back of original receipt says it has to be in our possession for warranty on the work they did Scam artists...run! We are talking to an attorney.

In March 2020 took my van to Jiffy Lube at Indian River Blvd., Edgewater, Fl for an oil change. I called First to see if they would and had available an oil drain plug for my 2013 Dodge Grand Caravan. Spoke to Jason he informed me that they did and would replace my drain plug on oil pan. After ⛏️ ng up Jason came out, I asked if he replaced plug, he stated yes mamn we sure did. I took him at his word. DUMMIE I AM. UPON arriving in NYS I Needed oil changed and took to local shop where they informed me that Not Only Did they Not Replace Plug, but chances are I May Want entire pan and gasket replaced. As whomever tried removing plug used a hammer an chisel. Major damage occurred. So beware if you don't know who your dealing with AND MAKE SURE YOU 2 nd guess everything.

Had to take my car to the dealership after this jiffy lube changed my oil. They didn’t clean my car properly or tighten my oil drain plug. I had massive oil leak and am fortunate that I noticed before my car engine was ruined. Jiffy Lube will take no responsibility for their negligence. BEWARE!!! I went for an oil change and now I’m stuck with a bill due to their lack of professionalism. I was told manager would be in contact with me nobody has made an effort!

Went to Jiffy Lube on Ogden ave is Westmont,Il. and I will NEVER go to another Jiffy Lube again.I was charged $106.83 for 5 quarts of oil and a filter,nothing else.I had a $10 online coupon but they said they could not apply it because the internet was down,but it was working to charge my debit card.No windows were cleaned,and only the tires on the drivers side got checked for air pressure,oil was spilled on my engine but not wiped off,just all around sloppy work for an outrageous price.The technicians were all wearing masks ,which was appropriate because I feel I got robbed.My local Chevy dealer does an oil and filter change,vehicle inspection,and tire rotation fo $60,thought Jiffy lube would be cheaper for just an oil change,but I was wrong,won't make that mistake ever again.

I son took my truck to Jiffy Lube in Industrial Blvd in Euless TX to have oil change but they charged my arm and legs for oil change. I would give this place a zero star if I could. They have lost a new customer for life not only myself but my entire family. I would go back to the dealer for the service from now on.Bad and dishonest business .