Jiffy LubeReviews of jiffylube.com

If I can get him noIf I can get him no stars this is Jiffy Lube Friendswood do not go to Jiffy Lube they go to AutoZone get parts cheap parts Jack the prices up on y'all I know I was employed uniform there's a racist company they terminate me over racism do not go to him they tell you need things then you don't need them

They are taking over two hours to replace the serpentine belt and tension. I was told it would be 30 minutes. No I am not happy at all right now. 🖕🏾🖕🏾🖕🏾🖕🏾🖕🏾

On Thursday July 20th, 2023 I took my car, a 2017 Ford Escape, into Jiffy Lube store 2369 located on 5444 W 38th St, Indianapolis, IN 46254, for a basic oil change. On Saturday July 22nd, 2023, my check engine light came on and my car started running funny. When I would press on the gas it would take a long time to accelerate, and then it began to smoke. I contacted a mobile mechanic, Eds Auto Mobile, 317-513-7615, who came out to look at the vehicle. The very first thing he said was that there was no oil in my car. He pulled out the dipstick and showed me that Jiffy Lube did not replace the oil and that my car had burned off the oil that was remaining in my vehicle. I contacted the corporate office and filed a claim. They gave me the case number 00368874. On Monday July 24th, 2023, I contacted the store location and spoke with the general manager, by the name of Elvis. Elvis came out to my car to inspect it and stated that my oil ring had malfunctioned and that he needed to speak with his manager Chris. I asked for Chris' number, and tried contacting him multiple. He returned one phone call, left a choppy voicemail but did advise me to take it into a licenesed 3rd party shop. On Monday July 31st, 2023, I had my car towed into Bill Estes Ford, 450 E Northfield Dr, Brownsburg, IN 46112. I was then contacted by a techncian by the name of Nick. Nick called me as soon as my car was dropped off to get all of my intake information and scheduked my service appointment for Tuesday August 1st, 2023 at 8:40 am.. By 10:00 am that morning Nick called me immediately to confirm what Eds Auto Mobile had told me, which was that there was no oil in my car. Nick advised that my engine and my turbo had been eaten through due to the lack of oil. I immediately contacted Elvis at Jiffy Lube who advised that further communcation would have to be with Chris. I tried contacting Chris multiple times, and he did not return any phone calls. On Friday Ausgust 4th, 2023, I relayed this information to Nick with Bill Estes Ford, and he advise he would also try to call Chris. When Nick spoke with Chris, Nick advised him that the damage to my car was due to the lack of oil in my vehicle, and asked him where he could send in the documentation to show proof. Chris then "blew him off," and let me know of their interation. My husband and I both tried to call Chris with no success. On August 7th, 2023 I called Chris with Jiffy Lube corporate office and was told that Jiffy Lube will not be taking on this liability because there was multiple "other" reasons as to why this could have happened. I advised Chris that although there could be other reasons, I have two mechanics saying the actual reason is because Jiffy Lube did not put oil in my car. I called Nick with Bill Estes Ford to question if there was any thing else that could have caused this issue, and Nick advised that even if there were other issues with the vehicle malfunctioning, there is nothing that would cause 6 quarts of oil to deplete in 2 days..

I did not get the service because they did not honor the coupon. The gimmick is in the very thing they tout, the almighty oil change. It's the simplest thing for a mechanic to do. Just unplug from the bottom, drain the oil, unscrew and replace the oil filter and add fresh oil from the top of the engine. That's it! The almighty oil change. Really simple. They charge upwards of $69+++ for this sh_T. They upsell you and add-ons and send you nonsensical coupons etc, etc. And since many of these Jiffy Lube stores are franchises and individually own. Many of them don't or won't honor the coupons as what happened to me on 2 different occasions. So I am DONE with them. By the way, stay away from the following Jiffy Lube store, 735 W. Hallandale Bch Blvd Hallandale, FL 33099.

Broken oil plug I was the first customer inline Sunday at ten. I didn't get my car back until Monday evening. While removing my drain plug they sheared it off. I didn't think it was a problem, then they said whoever last changed my oil is responsible and I saw no drilled holes in the plug. I offered to pay if they put on a new oil pan and got refused because according to the manager they don't work on foreign(bmw) vehicles. I pointed out that I had no leak when I came and they were responsible for my plug. The manager refused and asked me to get it towed, at my expense to another shop. Needless to say, a couple of emails to corporate made the difference. That was my first oil change this year, I have nor had any oil leaks and a simple mistake shearing off my plug you try and blame me. I SHALL NEVER GO BACK TO JIFFY LUBE

I had my oil change on April 24 th My engine seized on May 17. I wrot a review 2 week and was told someone from jiffy lube would contact me I am still waiting. This is the Sign that is going on 3 sides of my Car. DO NOT USE JIFFY LUBE! THEY WILL RUIN YOUR CAR1 IT COST ME $10.000. I have 2 car that are on the road about 8-10hours a day I want everyone in Sarasota and Manatee, to see how Jiffy Lube operates.

I went to Jiffy Lube in Idabel Ok Store #4191 Invoice number 20859864 Work Order #29 and spent 68.33 at 2:53 pm on 7/5/2023 for an oil change on my 2014 Ford Explorer. I then went to a couple stores and headed home and then my "Low Oil Pressure Light" came on and I called them4:53 pm they told me to come back, so I turned around and went back. I was never told anything was wrong with my car or had any comments on the paper I got from them other than have a nice day and thank you. They checked oil level and said everything was fine and I said no its not fine cause this light is on and wasnt on until yall changed the oil. He said it wasnt his expertise and that I needed to take it to a shop and have a diagnostic check done. I said the light was not on until yall changed the oil. He said Maam its probably the sensor. So I went right next door to the James Ford place and they wouldnt touch it cause then it would make them liable and they called Jiffy Lube and told them that. So I went back over to Jiffy Lube for the third time. This time I asked them what I was suppose to do cause again they were last to touch my car and now this light is on that had never been on. Then he said you need to go to the shop and have test run on it cause your car has water in the oil. I said this should have been brought to my attention the FIRST time I came in here not the third time. So he told me there was nothing more he could do. Having water in my oil is not a good thing and it needed to be fixed and should have been brought to my attention. I will NEVER go back to any Jiffy LUBE! They are rude and expensive. If they done something they should have owned up to it and fixed it. I dont care if they broke the sensor to it they should have never let it go and kept secrets about the oil and water.

They strip your oil drain plug threads and crank the oil filter on so tight it takes a pipe wrench or puncturing it with a screw driver to get it off !!!!$#%