Jiffy LubeReviews of jiffylube.com

I had a very disappointing experience at Jiffy Lube. One of their untrained employees broke my car's tire nozzle while inflating the tire. I was watching from inside as the manager told him not to do it that way, which shows the lack of knowledge and training among their staff. After the incident, they installed my spare tire and asked me to fix the nozzle and come back for reimbursement. This process wasted my time, and I had to use another car for two days. Once I fixed the tire, I returned to the manager, who took a picture of the receipt and assured me that I would receive the money in two weeks. However, it has now been two months, and I have followed up with them twice without receiving any response. I recommend that everyone avoid this Jiffy Lube East Bidwell Street Folsom location; this is how they treat their regular customers.

I brought my Truck in for a oil Change from Jiffy Lube, when I went to pay for it they wouldn't except the coupon discount totally. It was for $34.99 and they gave me only $30.00. This store is on Juan Tabo Ave, Albuquerque, NM. They tried to say the coupon had a correction in it, so it was no longer valid. BS! I've been going into that location with coupons for 25 years, never has this happen.

Do not take your vehicle there!!!! I had an oil change done a few weeks ago and he didn't tighten the filter properly. This caused oil to leak everywhere, my car wasn't working, I had to rent a car and bring mine to the garage to get another oil change. They refused to pay back the oil change they had done, I had to pay for a new one ( at a different place), spend money to rent a car, and they refused to pay for the damage and the extra money I had to pay! Don't go there!!!!

Went to get an oil change. Everything was fine (of course, got the usual upcharge service pitches about the dire condition of my car) but what really irked me was the final bill when I learned that I was charged $6.99 for the extra 2 oz. of oil beyond the allowed 5 quarts in the already high $49.99 service as well as an unadvertised $6.99 "shop supply/waste disposal fee." That was an unanticipated extra $14 charge or more than 25%! They've lost me as a customer. I'll be going elsewhere next time.

Jiffy Lube Okotoks. Do not take your vehicle here. They did tighten my drain plug and now the bottom of my car and garage floor are covered in oil. 6 litres leaked in two weeks. Owner will not claim any responsibility. When I tried to talk about a resolution he told me to leave the garage and wouldn't discuss. What a piece of work! Terrible follow up customer service. Just lost the busines of my five family vehicles.

Went to get rear brakes and rotors replaced. I was there 2 hours they couldn’t get lug nuts off didn’t have proper tool. They requested the one lug nut be your hex off and replaced. I said go ahead but the manager was very cocky he said I’m the manager I manage this place we’re putting your tires on and go to another place. Now I been going there for years for oil change service. I said this is how you treat a customer and he was waving his arms in air very very very unprofessional should not be a manager. I went to another place and they got lug nut off manually without a power drill and socket lol. I said to the manager at Hiffy lube spray the lug nut with WD40 and wait he said that wouldn’t work but one of the mechanics listened and sprayed lug nut. The WD40 worked. I went to Auto zone in Fairless hills to purchase new lug nuts. And they said I quote “ If they can’t remove a lug nut you don’t want them doing your brakes”. Bad Management ruins a business replace the manager and fix the problem. I wish I recorded how he was acting like it was a street fight argument throwing flags with his arm and talking obnoxious. I asked the guy at cash register where do you send a customer to get a lug nut removed he replied a Rock Quarry lol idk smh.

caused damage and did not pay for the repairs or parts. I went for a oil change came out with a engine service light on. They ripped the air cleaner boot causing mass air flow sensor to come on. Car ran like crap. Had to pay for the new boot from Bolton Nissan. I also had to make other arrangements for my wife since car was shutting off at a stop light. I will never go back to those idiots. stay away from there if you dont want problems. Dont go to Jiffy lube Bolton.

Dear Jiffy Lube Customer Service, I am writing to express my dissatisfaction with the service I received at your location on June 22nd. Initially, I visited the Nissan Service Center for an oil change, which was only $95, but I decided to go to Jiffy Lube to avoid a two-hour wait. Unfortunately, my experience at Jiffy Lube was far from satisfactory. Upon arrival, I waited for approximately one hour, which was manageable. However, I was shocked when the final bill amounted to $308. At no point was I advised of the cost for each service; I was only informed of the total amount once all the services were completed. To understand the high cost, I checked JiffyLube.com and reviewed the invoice. To my surprise, several services were marked as completed, but they were not performed. These services include: - Checking wiper blades - Lubricating chassis - Checking windshield washer fluid level - Checking tire pressure - Checking radiator overflow reservoir - Washing exterior windows - Topping off antifreeze/coolant - Checking battery water level - Checking light bulbs - Checking oil level on arrival - Air conditioner service None of these services were done during my visit. This experience has left me deeply disappointed and feeling misled. I expect transparency and honesty from a reputable service provider like Jiffy Lube. Thank you for your prompt attention to this issue. I look forward to your response and resolution. With kind regards Igor Kopmar