JibJabReviews of jibjab.com

Made an unauthorised transaction for god knows what. Not just scammers, but thieves.

JibJab has an auto renewal that doesn't remind you each year. So this year it was not only renewed again but for a higher amount. I emailed them using their online form requesting a cancellation and refund. An hour later this had been agreed and executed. It happens. But the sign of an honest firm is when there is no BS when a complaint and request is made. The system has been implemented to act in their favour but I am happy with the way they dealt with me. Bravo!

Absolute criminals. Bought a one month membership ($3.00). It automatically redirects you to a one year membership (when you click purchase now) for $36.00 when using Paypal. Impossible to cancel once purchased. I've read that they also auto renew which is near impossible to cancel. So now I'm going to have to call PayPal, which is a nightmare or just bite the bullet. JibJab is nothing but tricksters conning their way into your wallet. whatever you do, don't give them your credit card or debit card info.

Impossible to cancel and they will bill you every year even if you turn off auto renewal. Ive been attempting to cancel for over a year to no success. They have even begun attempts to bill me bia bank draft after I canceled the credit card they originally were billing on. SCAM company.

Tried it. It looked fun. Popup stopped me from seeing the whole (most of) the video. Couldn't see what it was trying to get me to pay for and wasn't gonna gamble sending something I hadn't seen. Not the best sales tactic. Reduce the quality, watermark, but at least let people see the thing first!

I’m in Jib jab cancellation hell. They’ve taken a fun thing and completely pissed me off to the point I will never resubscribe - assuming I can cancel this mess. You can’t talk to a person because they are so full of their own importance. Utterly disappointed and frustrated. Do not subscribe. You cannot get out of it. Update they resolved it and let me cancel

i done a video for an 18th birthday in 2022.cancelled after i had done the video.well thats what i thought.only realised yesterday they been taking money every 6 months since then.. SCAMMERS...must be raking it in IF PEOPLE THINK THEY HAVE CANCELLED ..yet money still being taken couple of year after..make sure you cancel at your bank to stop these dishonest people taking more unautherised money

I enjoyed this app a lot. Very fun and funny videos. I paid for 6 months and at the end of this time they did an automatic renewal. I contacted them to cancel this renewal and the money was refunded the next day! I sure don't get this great customer service any where else!