JibJabReviews of jibjab.com

Sneaky subscription. Stupid me, I paid annually for years

I was told I was paying 3 dollars a month. a bill came for 36. Insane to charge this much for a birthday card, I hope I get a refund. Absolutely horrible DO NOT PAY THEM ANYTHING

Since the below review, Jib Jab have refunded me for this debit with out fuss and bother which I appreciate. I think they should review their model and communication as soon as possible. I have increased my review from 1 - 2 star based on their action to refund me. Previous review I just noticed a debit on my card from this organisation, I don’t recall signing up to a long term arrangement. Reading other posts they are swindling people.

Terrible business model. Forces you to pay 6 months or 1 year. I wonder how much sales they miss for not offering price/card.

Terrible company. Tried to rip you off in every way possible. Also cards are not good quality.

I can't pay for the ONE card I want, to make my 8 year old grandson smile on his birthday. I can't (and don't WANT to) purchase a membership, based on terrible customer reviews. ...and based on: it's ridiculously expensive, unless you have countless friends and endless spare time

OMFG This states you can send a free video birthday message. I did a rough copy and was told to continue,you needed to give bank details for future use, but they wouldn't take any money at this time plus you can cancel anytime.as soon as I gave my details they stole £35 from my account and I never even made the video?? Please avoid there are the most corrupt website ive ever come across. They have set up a direct debit with my account to steal £35 a month off me? NEVER EVEN GOT A BIRTHDAY VIDEO OR ANYTHING FROM THEM. I now have to go into my bank tomorrow to report fraud.

Had JibJab App for many years always been happy with service, BUT not any more. Went to use JIB JAB to find a message as I was about to complete birthday video asking me to subscribe and price over doubled. I checked account was attached to correct email and found it was correct. There is no contact number only email that operates week days only. No option but to pay the £7.50 even though my last payment made to Jib Jab was on the 10/7 which is normal payment date. When Jib Jab responded it did not answer my question but just confirmed I had an active account. I then sent a second email pointing out the two payments again response was just confirming I have an active account and any further problems to contact jib Jab by email. This is so frustrating not to mention expensive. I have emailed for a third time if they are still unable to deal with the issue I will cancel account. Quick to take my money shame they can’t deal with emails correctly or issue a contact number or at the very least an efficient live chat! Would not recommend jib Jab.