LisandraOlexy
Disappointing Experience Overall
The movers arrived over an hour late, which threw off my entire schedule. When they finally showed up, they seemed rushed and careless with my items. A few of my boxes were not handled properly and some things were chipped. While they did get everything moved, the stress of the delays and poor handling really dampened the experience.
Response from JFK Moving CompanyJul 23, 2026
We are concerned by this account, but the username does not provide enough information for us to identify or verify the reservation. Arrival times can occasionally be affected by traffic or earlier jobs, but customers should be kept informed of any significant delay. Our crews are trained to handle, wrap, and secure items carefully. Any reported damage is reviewed based on the move records, condition of the items, supporting documentation, and the signed agreement. Please contact our management team directly with your name, move date, and photos of the alleged damage so we can investigate the specific circumstances and respond appropriately.