JFK Moving CompanyReviews of jfkmoving.com

From my initial call to Tia at JFK Moving through our long haul move to Phoenix every step along the way was handled professionally and competently. The first team, Richard and Hassan, worked efficiently and speedily and with great care. The second team of Suhrob and Hassan Ab, worked tirelessly, packing and organizing for maximum cargo. They expertly unloaded and arranged furniture and boxes after a very long drive. Thank you JFK Movers we highly recommend your service.

The movers arrived late. One of the 3 workers immediately laid down when they arrived and played on his phone. They ran out of tape and shrink wrap, they asked me if I had any, I only had tape. Their office called and apologized and said they are sending someone to drop off tape and shrink wrap. I ask how long this will take, he said it won’t be long, we waited for over 1 hour and 30 minutes. The workers were not careful with our furniture and damaged a few items, despite me asking them multiple times. The main worker would repeat it after me asking them to be careful in a disrespectful and condescending way. One item in particular, side table, was rolled up a staircase and over nails as there were exposed nails due to no carpet , these nails damaged the side table. When I pointed this out to the main worker he said he will deduct 30 minutes from the time to basically cover the expense to fix it, I said that won’t nearly cover the damage. They scratched and marked our newly painted walls, I get they are moving big items and this is expected but after asking them multiple times they clearly didn’t care. They also leave the cling wrap on after they place items down, you only see the damage once you remove the cling wrap. I brought this up to the main worker, he gets anger and tells me that I’m refusing to pay, I asked to speak with a manager to see how this will be handled. The manager said I can get it fixed and they will reimburse me, I asked for that in writing, I never got it. The claim form I was sent wants me to acknowledge that they will pay $0.60 per lb of the items weight for the repair, this was not close the covering the damage, I did not sign. Then when it was time to pay I was over charged, I had to explain to them I already paid a deposit and that needs to come out… one of the workers also sat down on the sidewalk in front of the house and was throwing up… more time wasted…. Nothing was taken off the final payment for this. Multiple times I was threatened with them calling the police and law suits if I never paid, I mentioned to them I was not refusing, I just want to make sure my damage is paid for. This move was on 10/29 and I have not heard anything back. Worst moving experience, I will never use this company again.

Everything. Requested Flat bed truck. Received Box Truck. Had to be turned away without using your services. Tremendous inconvenience caused by this error. Till today I haven't received the advance of $50 that I paid.

Knowlegable , Professional

Flexible scheduling, timely, and very speedy overall service.

Let’s say last year when I used the company I did not have issues. At this time I had somebody complaining that would be a 4 men job and I would need to make sure I would tip them. Thing I always do. However, being reminded all the time got tiresome. I am not yelping I am just not going to use the company again. And you can keep that to you. Don’t need to post. I was quiet until you sent me a question.

Hardworking and excellent customer service.

Our two movers were friendly, efficient and worked hard!!