Jewelry Outlet Reviews | Read Customer Reviews of jewelry-outlet.com

Jewelry OutletReviews of jewelry-outlet.com

4.3207 reviews
Jewelry & Watches
2451 W Grapevine Mills Cir. #592, Grapevine, Texas

Call Directions Website

Jewelry Outlet

About Jewelry Outlet

Real Jewelry, Real Savings!Jewelry Outlet™ is a premier online jewelry retailer specializing in authentic diamond jewelry at discounted prices.INSURED SHIPPINGSince we only sell real jewelry, all of our shipments are fully insured to protect our customers against any packages lost during transit.HASSLE-FREE RETURNS☑ No Restocking Fees☑ No Return Shipping Fees☑ No BSReturn any item within 30 days of your order date for a full refund. No reason needed!AUTHENTICITYJeweler Code: A02443Every piece of our jewelry comes with a Certificate of Authenticity which can be verified on VerifiedJewelry.com and is honored by Jewelers Mutual Insurance.

Jewelry Outlet (jewelry-outlet.com) has 207 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: jewelry-outlet.com
Website: jewelry-outlet.com
Category: Jewelry & Watches
Location: Grapevine, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Jewelry & Watches, Texas

Jewelry Outlet reviews

207 approved reviews, newest moderated first

Gussie M.
Feb 20, 2024
My items was what I expected
My items was what I expected
Report
Damo
Jan 6, 2024
Excellent service by them
Excellent service by them
Report
Buffie D.
Jan 4, 2024
Katy is the Very Best!
Katy is the Very Best! I am overly Excited, Happy and Super Satisfied with how She Helped Me with My at first confusing situation that ended up being heartbreaking because the Beautiful items I purchased got stolen due to poor delivery from UPS. Katy, Thank You So Very Much for going Above and Beyond expectations! I have NEVER received Your type of Exceptional Customer Service with Fast Response time to emails and Everything! I have been telling EVERYONE I know to shop with Jewelry Outlet! Happy 2024 to You Katy!! I will definitely be a repeat customer!! GOD BLESS
Report
caradin J.
Oct 24, 2023
I had the worst experience with you…
I had the worst experience with you guys I bought a product two products from you guys and neither one of those products can fit me they are way too small and they feel very cheap I would really like get my full money back because at this point I don't want anything from you guys
Response from Jewelry OutletOct 30, 2023
Hello Caradin, I see that you purchased the 10kt Yellow Gold Mens Round Diamond Square Earrings 1/20 Cttw for $129. These are literally ranked in the top 10 cheapest real gold and diamond earrings one can buy since they are so small. The description clearly says that these earrings weigh only 0.95 grams. How big did you expect these earrings to be when they weigh less than 1 gram of real 10kt gold with 1/20 Ct diamonds and cost only $129? Furthermore, there is still time for you to return these earrings and receive full credit since your order is still within the 30 days return window. Simply visit this link to start the return process and we will send you a free pre-paid return shipping label: https://jewels.me/returns Also, if you ever need any help finding a pair of earrings in your preferred size and within a certain price range, please feel free to reach out to us directly at [email protected] we are always here to help!
Report
Morty W.
Oct 23, 2023
Katy Ridgeway is that RARE combination…
Katy Ridgeway is that RARE combination of professionalism and integrity. I WILL be doing business with them in the future
Report
Dan B.
Oct 13, 2023
Easy no trouble
Fast shipping, over all trouble free experience
Report
customer
Sep 22, 2023
Excellent service and jewelry is grade…
Excellent service and jewelry is grade A quality! Thank you.
Report
Dana D.
Sep 15, 2023
Bought a silver charm
Bought a silver charm, received exactly what I expected in the time frame expected and for a reasonable price! I would do business with this online store again for future needs.
Report