Jewelry OutletReviews of jewelry-outlet.com

Response from Jewelry OutletAug 23, 2022

Hi Priscilla, Don't worry, we completely understand that sometimes it can be a little difficult to shop for certain items online since you cannot see or feel the item in your hands beforehand. That is why we give all of our lovely customers 30 days to return any item for a full refund, no reason needed! I see that your order is still within the 30 days return window, please visit this link to start the return process and to request your free return shipping label: https://returns.jewelry-outlet.com/ If you might have any further questions or concerns, please feel free to reach out to us! Warm regards, Customer Success Team Jewelry Outlet

Response from Jewelry OutletApr 28, 2022

Hi Brooke, Thank you so much for your valuable feedback! Most diamond rings in the United States are originally manufactured in either a women's size 7 or a men's size 10 since these are the most common sizes. But, since we only sell real gold and silver diamond rings, almost any of our rings can be 'resized' to almost any size by any reputable jeweler in your local area. As you can see in the Frequently Asked Questions section of our website, we also used to offer ring resizing services but we stopped offering this service last year since most of our customers were ordering the wrong sizes any way, and the constant back-and-forth shipping costs to finally get the perfect fit was causing us to raise our prices. So, instead of raising our prices, we actually lowered our diamond ring prices and we now encourage our customers to get their rings resized locally (if needed) after it is delivered to you since your local jeweler will be able to check the exact size of your finger first, and then resize the ring accordingly to make it a perfect and comfortable fit. This unfortunately cannot be effectively accomplished online. Thank you so much for being our repeat customer, Brooke! Warm regards, Customer Success Team Jewelry Outlet

Response from Jewelry OutletMar 7, 2022

Hi Veronica, Don't worry, we give everyone 30 days to return any item, no questions asked! If you would like to return your order for a full refund within 30 days of your order date, simply visit this link to get started: https://returns.jewelry-outlet.com/ We always take care of our customers! Warm regards, Customer Success Team Jewelry Outlet

Response from Jewelry OutletDec 12, 2021

Hi Luna, We completely understand that it can sometimes be a little difficult to shop for certain types of jewelry online because you cannot see or hold the items in your hands beforehand. That is why we give everyone 30 days to return any item, no questions asked! Simply visit this link to start the return process: https://returns.jewelry-outlet.com/ and we will waive the restocking fee for you and send you a free return shipping label which you can use to send your order back to us for a full refund. We always take care of our customers! Warm regards, Customer Success Team Jewelry Outlet