JetpackReviews of jetpack.com

I cannot praise the Jetpack support team enough. Having struggled with an obscure technical issue for days, I finally reached out for expert help. Alin, Happiness Engineer Supreme, pinpointed the source of the trouble and sent a detailed, easy-to-follow guide to resolve it. His expertise turned days of stress into pure relief. It is rare to find this level of competence and care. Thank you so much for the incredible support!

Don't take unlimited option, because after few GB speed becomes unusable!

Paid for a package with jetpack for my Vacation had the craziest experience just to get it work in the end it never did

AWFUL. I've been a JP user for many years however over time it has just become unusable everything is behind a paywall. Literally the only useful feature left from this app is mobile posting but I am almost certain that will eventually disappear too. Monetization also doesn't work unless you're subscribed now despite ads showing on site without an active sub so where are the warnings going then? It is a shame what happened to Jetpack has truly become not only difficult to use and figure out but one giant money grab like the desperation is REAL.

The Jetpack app is the worst thing there is for creating blogs and websites. It constantly has issues that, according to customer service, are being addressed and fixed. Wrong! This app is worth a dime. With every update, you have to hope that yet another problem or bug doesn't crop up, removing essential features (in my case, it's the search bar within the reader. I used it every time to search for blogs to visit, without having to waste too much time. Before, I could just type the first letters of the blog and find it right away. Now this feature is gone, and if the app was already awful before, it's gotten even worse). There are constant crashes and various problems. And I'm not the only one who says this, because there have been and still are, both in blog posts and browsing the web, many who complain about these problems. Developers enjoy making life difficult for those who have a blog or website on their platform, not caring that it gets worse with every update. Need some advice? Avoid it! Avoid this platform like the plague because it will only create problems that will never be solved; in fact, more will continually arise. Because of them, after almost seven years of blogging, I'm now very tempted to close my blog because I can't afford to constantly encounter problems caused by constant updates. I repeat: if you want to create a blog or website, avoid Jetpack like the plague. Oh, and to be completely honest, they're also liars to the nth degree: with the "excuse" that if I hadn't switched to Jetpack and abandoned WordPress, I'd no longer be able to fully utilize my blog, they tricked me into uninstalling WordPress and replacing it with Jetpack... only to later discover, through the comments of some followers, that what I'd been told wasn't true and that I could have just as easily continued using WordPress. For all these reasons, Jetpack is the worst, if not one of the worst apps you can find in the stores, whether Apple, Google, etc. Because there's no option to give zero stars because this platform deserves zero. One star is already too many.

Slows Down Every Website I've had and that's over 20. Also. On my Analytics most of my views are from Jetpack. Deleted it now and site is waayyyyy quicker the plugin that claims to speed up your website is the thing slowing it down. I think this is intentional so you upgrade.

This review is about Jetpack VideoPress. I was looking for a service to store my videos and link them to my WordPress website. I did some research, not enough and ChatGPD recommended VideoPress as one option to get away from all the ads that YouTube free service adds to your videos. Also considered Vimeo but costs and storage capacity was too high. Jetpack sold their VideoPress as a seamless option to store and link videos to my WordPress site. The capacity and price were very reasonable and so a jumped into it too quick. The support group was very responsive but very confusing due to different agents with each email communication and mostly because of their very complex programing technical requirements that they laid out for my Hosting service to comply with or as they relayed Timeout errors would happen and VideoPress only worked sometimes and they were correct on this point. I added 4 videos then lost two of them, they just disappeared after I linked them to my website of course.ah crap!! I relayed 4-5 email requests from Jetpack support to my Shared hosting service, Dreamhost . Dreamhost addressed each one and even provided tech programing responses back. I am not a programmer and got lost as the Middleman. Soon Jetpack technical support stopped responding to my Hosting services responses , they said they were unlocking tasks and complying to Jetpack requests and I think they were. Why? Like I said because Jetpack stopped responding when I routed the technical responses from Dreamhost to Jetpack. There was obviously an extensive level of program handshaking that had to occur to get Jetpack VideoPress to work without timeout errors and Jetpack also insisted on several of the hosting unlocks as a method of monitoring my VideoPress Media downloads and to supposely allow more efficient technical support in the future. At the end of the day , I decided it wasn't worth the hassle after losing many video files added to my VideoPress Media library that just disappeared. I sent Jetpack a request to close my account after deactivating and deleting all their plugins on my site. I relayed that I would file a bank dispute within 4 days if no refund for their service. They did respond immediately and execute a refund that should come through in 5-7 days.

What a great customer support service provided by Angelika at Jetpack !! Resolved 2 issues efficiently and effectively. Highly recommend Jetpack as a product and Service - AND their customer service support was excellent and exceptional ! Well done Jetpack and Angelika !!!