jethromobile.comReviews of jethromobile.com

Had problems crossing from Canada to USA but after talking to a representative she quickly straightened everything out. She explained everything thoroughly. Highly recommended

Not good. I had a terrible experience; from purchasing, porting, coverage . all of it. red pocket is a good alternative. no issue at all. they recommend keeping wifi calling on for calls to work. not sure how that should work when you are not home.

In porting my mobile number to another carrier I was advised to keep the Jethro mobile plan open. The payment for a new billing cycle occurred on the same day as the porting. I was told that it would be refunded but, then they said no. This plan is for seniors and they very much bilk them. When I asked for a pro-rated bill for the one hour of use they said no. A terrible company that is exploiting seniors. BUYER BEWARE!

I ported my mother's phone service to another carrier, which coincidentally happened on the first day of her service for the month. They charged her for the whole month/put through an automatic payment. I emailed and called for a refund, but I was told no repeatedly. I insisted that this was terrible considering that my mother had service for one hour. Finally, I was given half the monthly fee back, not exactly prorating. This company sells this product almost exclusively to elderly people. We had continual billing problems with them and this last incident leads me to believe that they are preying on the elderly.