jethromobile.comReviews of jethromobile.com

It started late. One day after it was scheduled to start. Once the high speed data portion was used the reduced speed data was so slow it was unusable.

Bought 3 GB data but can't do MMS messaging or use any data for the internet, when not using WIFI. They keep making me change settings & send them photos of my settings. Nothing has worked. This has been going on for 2 weeks & I am unable to speak to them on phone. They will only email me, but I have to wait hours for this. Will be leaving them very soon. They never return your call or pick up.

Basic phone service very unreliable for days on end in San Francisco Bay Area. No phone service or dial tone. Phone doesn't ring and can't leave a message. Phone plan paid for and phone is charged.

Automated Response says:Hi there! Thank you for reaching out to us. We’re currently offline. Leave us a message, and we’ll get back to you as soon as possible jethro mobile

Bought a prepaid SIM card with 30 days unlimited call, text and data, 10GB high speed feature. But after one week, the data was gone and Internet is not working. Called Jethro Mobile customer service for a solution. They told me that once the 10GB high speed is over (using for one week), the data speed goes to 2 GB. The 2GB experienced by me means no Internet at all. The Best solution Jethro told me is to pay another $45 US dollars+ tax and to buy a second card for 20GB high speed card. Is anyone willing to buy a second card for another week?

I COMPLAINED ABOUT THIS & NO REPLY FROM JETHRO. I purchased a Jethro Mobile SIM card for a trip to US. We drove to grocery store our first night and couldn't access Maps for the drive home. We were stranded and didn't know how to get back to our rental. Absolutely NO DATA coverage when we were driving. I could send texts and make calls but no internet. WASTE OF MONEY!

I bought a Jethro Sim online after reading good reviews. I called and had it set to activate on Jan 18 when we crossed the border. The lady I talked to was very helpful, checked my phone to see if it was compatible, gave me instructions etc. Turn my phone off and then back on after we were in the US. Long story short, We have been on the road a week without any data. I can make and receive calls and texts but can't access data. I even stopped at a T-Mobile store and again they didn't know anything about Jethro or why it wouldn't work. I went online for suggestions, etc. Today I phoned and again no help or solution. We have travelled through 8 states and no coverage or data. The agent said possibly my phone wasn't compatible. Why was I told it was? It has been a very frustrating experience! I would never recommend this product

I have tried Jethro Mobile SIM cards twice, once in NYC and once in Port Angles WA. In neither locations did the SIM work. In NYC the coverage was spotty and weak and in Port Angles simply did not work at all. On contacting support I did get a credit for the NYC experience and so I thought I would try in WA state but no luck. They are expensive and obviously do not have a product that functions the way it should. The most recent experience in Port Angeles confirmed my thoughts to never use their service again.