jethromobile.comReviews of jethromobile.com

Jethro Mobile t-mobile network

Bought a prepaid SIM card with 30 days unlimited call, text and data, 10GB high speed feature. But after one week, the data was gone and Internet is not working. Called Jethro Mobile customer service for a solution. They told me that once the 10GB high speed is over (using for one week), the data speed goes to 2 GB. The 2GB experienced by me means no Internet at all. The Best solution Jethro told me is to pay another $45 US dollars+ tax and to buy a second card for 20GB high speed card. Is anyone willing to buy a second card for another week?

I needed a 'cheap' phone plan after my old company suddenly when out of business. I also needed a sim card that would work in my ancient Pixel 2XL. After buying the card I had to reach out to customer service but ten minutes later the phone was working and it works on my new used Pixel 7a. You can't go wrong for the price and I've used Mint and Red Pocket in the past.

I COMPLAINED ABOUT THIS & NO REPLY FROM JETHRO. I purchased a Jethro Mobile SIM card for a trip to US. We drove to grocery store our first night and couldn't access Maps for the drive home. We were stranded and didn't know how to get back to our rental. Absolutely NO DATA coverage when we were driving. I could send texts and make calls but no internet. WASTE OF MONEY!

I bought a Jethro Sim online after reading good reviews. I called and had it set to activate on Jan 18 when we crossed the border. The lady I talked to was very helpful, checked my phone to see if it was compatible, gave me instructions etc. Turn my phone off and then back on after we were in the US. Long story short, We have been on the road a week without any data. I can make and receive calls and texts but can't access data. I even stopped at a T-Mobile store and again they didn't know anything about Jethro or why it wouldn't work. I went online for suggestions, etc. Today I phoned and again no help or solution. We have travelled through 8 states and no coverage or data. The agent said possibly my phone wasn't compatible. Why was I told it was? It has been a very frustrating experience! I would never recommend this product

I had a very positive experience when ordering my USA Sim card with Jethro. The agent was well versed in the available plans, patient and mad my experience stress free. Thank you, Jethro. I have passed on my positive experience to other Canadian Snowbirds.

I have tried Jethro Mobile SIM cards twice, once in NYC and once in Port Angles WA. In neither locations did the SIM work. In NYC the coverage was spotty and weak and in Port Angles simply did not work at all. On contacting support I did get a credit for the NYC experience and so I thought I would try in WA state but no luck. They are expensive and obviously do not have a product that functions the way it should. The most recent experience in Port Angeles confirmed my thoughts to never use their service again.

My experience was beautiful. I received a 365 day plan as a gift and there was an issue with the SIM card compatibility with my Android. The Customer service us stellar. I received both a call and an email. I was quickly remedied! Thank you for your prompt response!