JetblacktransportationReviews of jetblacktransportation.com

Sajan made the trip very pleasantly smooth. Great conversation and recommendations. Will definitely book again. Bonus- Veteran discount!

Customer service excellence + hands-on to meet executive goals navigating through NYC airports

I booked online for the wrong time and called the office for help. They were about to call me about it too. The ride was comfortable, and they were professional all the way. Plus it didn't cost that much more than a cab. Love our experience!

Excellent. On time, good communication, clean car, excellent driver Would not hesitate to use again.

This was for reservation number 35671. Our flight landed a lot earlier than expected but still they were there on time, very communicative, and helpful.

This is my second time using Jet Black. I was pleasantly surprised to have the same driver as I did during my last trip to NYC. Gurmeet was courteous and professional.The car was immaculate and comfortable. Thank you Gurmeet & Jet Black. I look forward to my trip!

SCAM ALERT! Beware this operator. TLDR: dont book their service if you want a reliable and punctual transportation service. Ubers are way more reliable. I paid more than $550 for a "luxury van" to take me from Manhattan to JFK Airport, scheduled for 4pm on 26 Dec 2023. The “luxury van” did not show up. Despite me calling the Jet black office multiple times, the driver was apparently uncontactable. The office also did not send any replacement driver. After waiting close to half an hour, family family and i hopped into a couple of Uber XLs (which took 2mins to arrive) to get to the airport. If i had waited any longer for Jet black, i would definitely have missed my international flight. Terribly disappointed in the service (or lack there of) that Jetblack provided. And they claim to be a luxury transportation service. Absolutely rubbish. They’ve got zero reliability and i regret booking with them (UPDATED REVIEW IN RESPONSE TO OPERATOR's REPLY): It is a bald-faced lie in your claim that I booked the transport for 8.30pm instead of 4pm. I have uploaded evidence of my correspondence with your operator indicating that my reservation is for 4pm, as proof that you are lying. So not only is your company unreliable, you are also DISHONEST. Wow. Please beware this operator

Used jet black for the second time on our Christmas trip to NYC. A terrific service, on time, courteous, reliable and friendly. Well done Mr Kenny! Will definitely use jet black again. Thank you for a hassle free journey Gerry O’Shaughnessy Galway Ireland