JessaKaeReviews of jessakae.com

I ordered 4 dresses from them and I had such high hopes. Two of the dresses I could barely unzip to try on. I was patient and finally worked the zippers down put it on. They definitely fit but couldn’t zip it up. I was able to partially zip one of the dresses, but there’s no way you could live alone and wear these clothes because you had to work the zipper up. The third dress I ordered. I loved and would’ve kept however, it puckered and didn’t lay flat on the left top area of my chest. It definitely was damaged. The fourth dress was the final sale which fits, but the neckline is a little high. I’m going take it to the tailor and see if they can improve upon the styling. Overall, I spent over $400 with Jessa Kae stuck with the store, credit of 300 and change. Moving forward I would never order from them again some of the lace on the Mia dress was really cheap. I truly wanted to love them all and am so disappointed.

Finally decided to try out this company after seeing them ALL over TikTok. During checkout, they have a clause you have to check that says you agree with their return policy, so I skimmed the policy and it seemed fine (returns within 30 days, etc) and I SHOULD HAVE READ DEEPER. But I went with it. This was gonna be my holiday dress. The dress arrived. Online it said 100% cotton. When it got to me, it was flannel, which is not what I had expected - listen, flannel can be cotton, but not all cotton is flannel. I was expecting something like a heavy polished cotton, so to get flannel was... disappointing. Personally I think flannel feels like pajamas. The fit was also pretty bad on me, kind of frumpy in the cut and the waist was too long and the skirt wasn't as full as it looked in photos. So I went to go return it only to realize, after having gotten this $150 dress, that it was return for **Store credit ONLY** I emailed the company, explaining that I totally understood it was my fault I hadn't deeply read their policy on returns but that this was my only holiday dress money, and asked if they'd be able to make an exception and they just repeated back their return policy to me even though I said I'd realized after the fact I misread the policy. I get it, companies do what they gotta do to float but like. Having majorly expensive dresses be return for store credit ONLY is pretty shady, and sinks a lot of money into your company that is tied up only in your company forever. Kinda sucks. Eventually we worked out a 1/2 store credit, 1/2 return to my bank account, and I decided to grab a dress on sale just to use up the store credit. The dress arrived, and the fit is... not great again. Frumpy, and not just because of a modest cut but because of the way it's made like it's fit for a child and not a grown woman. It's staticky as heck, and the zipper got stuck repeatedly because it's a super cheap invisible zipper set into sheer fabric, so that's a nightmare. I'm pretty disappointed. I really wanted to like these dresses because of the size inclusion and how cute they look online, but they're just not worth it. Especially not when their size charts are all over the place, the cuts are questionable, the models don't seem to be wearing the size the chart says they should, and they're not always up front about the types of fabric the dresses are made of. Oh and the whole "return for store credit only" thing, that's a major red flag. Be very, very sure you like the fit, cut, color, everything, before you buy, or you're going to have your money tied into the company till you find something that might work. I will say though, their customer service person turned out to be lovely even though the situation was disappointing.

Fake webiste. Never got a response for my order or any update. It is been 2 weeks and still no reply/update.

I love the wig, the colors blended good together and it melt very nice. I Will definitely buy another one to put with my collections.❤️😘👍🏿

Excellent company with beautiful dress designs. They have dresses for every body. Customer service is fast and always helpful.

Customer is never right. Size charts are misleading as none of the models should fit the dresses they’re wearing according to size charts BUT IT’S ON THE CUSTOMER. Customers in US have no rights. Absurd policies

I’ve placed several orders with JessaKae, and I’ve never been disappointed. I actually got my wedding dress here - I ordered the Margy dress and had my mom reconstruct it with a different neckline! I love it. I also have a huge gown (Garden Fairy) sitting in my closet that I have not had a chance to wear yet, but I could NOT pass it up. It fits like a glove and I can’t wait to show it off once I have an opportunity to. It’s my favorite thing ever… if it had been released before I got married, I might have worn it instead! I haven’t had a chance to check out their more casual pieces, which is a shame because I would love some more dresses to wear to work! Too bad I’m trying not to spend money right now. I definitely have my eye on a few day dresses! The quality is great, and I think the prices are overall reasonable. Would love to see more transparency on factory conditions and wages paid to the people sewing these dresses! If they can show that they are truly ethical, I think more people would be willing to pay the prices. Some feedback - I think we would all appreciate the ability to receive a refund if something doesn’t work, instead of just a store credit. Maybe use those large clothing tags that can’t be reattached to avoid people wearing and then returning?

I am in love with JessaKae dresses. They are so flattering and feminine. My favorite things about them are how modest they are. I always get tons of compliments on any of the dresses I wear from them. Depending on the dress, they can be a bit pricey (depending on embroidery and material), but it is rare that I've ever had an issue with them. If I did, they were amenable to helping fix the issue. They also have incredible sales and their size guide is on point!