Jersey Mike's SubsReviews of jerseymikes.com

No one would speak up. Was this the problem? I doubt it. They seemed so bored. We were the only ones there. I have perfect hearing. With the music going I kept saying I cannot tell what you are saying. I wanted a Veggie Grinder. Everything except onions. When we got home it was as if they heard nothing. There was a 5" roll, very thin cheese, sliced too thick peppers, and lettuce. There was a very scant piece of tomato. Slice the top of a small tomato, cut in half, there was not quite that much tomato on the grinder. I had gone to the check out, while it was being made. The girl kept pointing to the tips on the credit card machine. I asked her what she was saying. After saying this 2X I looked at her and said, I have no idea what you are saying. I am putting my card in. She walked away. Never again. $10 for a roll soaked with oil and nothing, literally nothing on it. Would I like Mikes Way. I caught that after the third time. I said what is Mike's way? What? I repeated what is Mikes way. What? I just shook my head; they just did not care enough to make a good product. So sorry we picked there. Never ever again. They should be ashamed and how would they like to be cheated and served something like that. If we did not live so far, I would have driven back to get my money back. If you want to get a really great grinder, go anywhere else. This shop was in Longmeadow, Ma. We have gone to others and gotten great food. This was not it.

This was my second time at this 74 W 11400 S, Sandy location, and I’m done. Ordered a BLT and got only two small pieces of bacon, $10 for a BLT with only 2 tiny pieces of bacon — completely unacceptable for a sandwich that’s supposed to be built around bacon. I understand mistakes happen, but two pieces on a BLT isn’t acceptable. Hope management trains staff on proper portions On our first visit - the bread was so thin I’ve never seen anything like it at a Jersey Mike’s. We moved from Orem, and the Orem location never had this problem. Definitely won’t be coming back here. I’ll drive further to a different location.

Trash! Incomplete order AGAIN!

Mr. Carmody & Mr. Thompson: I am writing to express my disappointment regarding the customer service experience I had at your location on April 25, 2026, involving the supervisor who was on shift that day. I returned to the store because there was an issue with my Uber order, and I simply wanted the salad to be remade. Instead of addressing the concern professionally, the supervisor argued with me and insisted that Jersey Mike’s was only following the instructions listed on the Uber order. She then reprinted the receipt and attempted to show me what was on it. I respectfully advised her, “Thank you for showing me what is on your receipt; however, I would like to show you mine.” She refused and continued to go back and forth with me rather than resolving the issue. Eventually, another associate stepped in and said to just remake the salad. My concern is: why did it require an unnecessary argument and intervention from another employee just to have the item remade? That was the entire reason I drove half a mile to your location at 11065 Pacific Crest Place, Silverdale, WA 98383 from my home. If I wanted to avoid the trip altogether, I could have simply filed a claim through Uber. Instead, I made the effort to come in person so the issue could be corrected quickly and courteously. I hope this matter is addressed with the supervisor involved, as customers should not have to experience resistance or confrontation when seeking a reasonable resolution. Thank you for your time and attention.

Simply, whatever has occurred within Jersey Mike's over the last two years needs to be rethought. Once an exceptional restaurant is progressively being ruined beyond return. Sadly, if this continues and doesn't improve JM will be losing more customers including myself.

We shold have quit going there because of the bad service we have received at the Reno Nv S. Meadows branch. But every 6 months or so we make the mistake of trying again :( They cant even get the type of bread right when told at least 5 times what we wanted :( It is ridiculous how bad the service is there. And we were the only customers!! When it first opened it was great but for years now it has been a HORRIBLE experience going in there each time since!!! Shame On YOU!

We went to Jersey Mike's Subs in Moncks Corner, SC. This was our first visit ever to a Jersey Mike's. I will say I am disappointed with the subs we got. If I wanted a lunch meat sandwich, I would have just gone home. No thrill's on this sandwich. Dry and too expensive for a meal deal. Mini #6 $8.15 + Drink and chips $4.29 per person. $12.44 not including tax for a lunch meat sandwich. They don't even toast the sandwich. Honestly, we will not be going to ANY Jersey Mike's again.

Got 2 regular subs and 1 large sub plus a bag of chips. $50 bucks. When I got home, we tossed the three subs. We told them "no jalapenos". They ignored us and every sub had just what the menu said, including jalapenos. We have a lab who will eat ANYTHING. We gave him one and he carried it around for a while and then left it sitting in the office. Even the Lab thought they were inedible. We kept the chips.