Jersey Mike's SubsReviews of jerseymikes.com

Went back to a local JM after a two-year absence. Did not believe the how much the quality of their subs degraded. The bread was stale. Must have been out for a couple of days prior to use. The meat was just OK, other filling was a little stale.

First and last time I will ever be in a Jersey Mikes. No taste, no variety and over priced. Back to Subway!

Jersey mikes Carson City. Food is good, customer service is not the best. They all seem unhappy, move extremely slow and forget things about orders, frequently.

WE ORDERED BOWLS OF TUNA WITH EXTRA MEAT AND CHEESE - AN $18 ITEM - AND WE WERE SHOCKED AT HOW LITTLE MEAT AND CHEESE WAS INCLUDED - IT WAS MAINLY SHREDDED LETTUCE, AND FELT LIKE A COMPLETE RIP-OFF. WE WILL NOT ORDER AGAIN.

I think the whole thing was a misunderstanding and if the young lady took the time to listen to me for understanding and not just to respond then I wouldn’t be writing this. This was at the Alexandria, Va. store at 3219 Duke Street. I ordered on-line and got there way too early because it said it wouldn’t be done for 30 minutes. She asked me my name and said yes it will be done in a few minutes. I waited patiently because of this and because there was a stream of people coming in. Once the crowd calm down I had been sitting there for 20 minutes and the guy was kind of just cleaning the station off where he was making the sandwiches. The supervisor is who I had told my name to in the beginning and therefore no one else knew who I was. She had walked out and by me during this time to deal with the guy that was bring in a bag of onions. At this point there were two sandwiches sitting unwrapped on the board with the receipts literally on top of them(very unsanitary). Another girl had come up front but she was dealing with some bags. So I went to the only person who knew my name that had to see me sitting there all that time to say if it was going to be much longer I would like to cancel my order. She then says did you ask the girl at pickup and I said no because she had just walked back up there and was doing something and I felt I should ask the only person who knew who I was(which she did because she repeated my name) but went on to say “ you see I’m cooking right now”. In the time I was there I saw her cooking before and someone came in and that wasn’t the response when that gentleman received. This isn’t a carry out where they call your name out once your food is done and I didn’t want to keep walking up after every sandwich I see is made and keep asking about it and I shouldn’t have had to do that. She saw me just sitting there and should have made reference to someone else to help me without me having to say anything to her and then to tell me what you’re doing instead of saying to your subordinate that a sandwich for him should be over there was uncalled for and somewhat embarrassing when my asking how much longer turned into a scene like I was complaining, when I was trying to avoid that because I kind of felt that was my sandwich just sitting on the counter unattended.

I used to order subs from Jersey Mike's before they were bought out by a large investment group and the are not the same. The sandwiches have been streamlined with no additions available. There used to be many choices such as onions, pickles, tomatoes, hot peppers etc.. Now each named sub includes specific items. They are smaller and the quality is not as good. Also, they are expanding locations. If your JM's has recently arrived in your area you are fine because you don't know what the original subs were like. A great addition would be the ability to add or subtract the delicious sides.

Employee handling food no hair net or hat, Also took picture

Jersey Mike opened in Brantford and offered two for one lol. 21.00 for a sub is a joke nothing special about this sub. Was fresh that's about it but never again will I Pau 21.00 for a sub. And that's not including tax .