Jersey Mike's SubsReviews of jerseymikes.com

We went to Jersey Mike's for take out. My daughter, who can't eat beef ordered a Chipotle Chicken Sandwich. When we got home, we discovered that they had given her something beef instead. I tried calling the number on the receipt only to get a very generic "Leave a message" recording - nothing that identified it as the store. So we drove back to the store and explained the situation. We said, "And we would like a free sandwich or something to make up for the gas we used having to come back. The girl shrugged her shoulders and said, "I can't do that. All I can do is give you the other sandwich." We asked to see the manager and she replied, "I am the manager." We asked to see the owner and were told, "The owner is going to tell you the same thing I'm telling you." The lack of customer service was appalling. We will not be eating there again and will be telling everyone we know not to eat there either. The overall attitude was "We messed up and really couldn't care less about it." So for the price of another sandwich or a free cookie or some small gesture that said, "We're so sorry, here, let us make it up to you." they have instead purchased a bad review and a negative word of mouth campaign.

Horrible service. Went to Jersey Mikes in Westminster and the sub were horrible. I can not stand lazy people and poor service. I ordered the philly steak. After standing giving my order to the clerk, when i arrived hime in PA it was totally wrong. No extra mayo or lettuce. The bread wasnt toasted. Just completely horrible. Then the way it was wrapped. The Italian sub was sloppy. These people are lazy and the service is poor. I called the manager and she gave a refund but that does not fix the problem. The staff there is terrible. I will never eat out of this location again. They need to close. Stay away!!! Manager declined to give me the store manager’s name. Had to drive all the way from Pennsylvania. Completely poor service!

The brownie was clearly several weeks old. Dry, very crumbly and tasteless. I was SO disappointed. I had their brownie only one other time and it was really good. Now I’m turned off from wanting to buy a sandwich, even with a coupon. This was at the Eastlake Chula Vista store in California.

Well they under pay first all 8 50 a hour really then I'm a interview then I order some food it took 15 min to be ready but that's not all the interviewer said that the gm picks favorites and basically says screw everyone else new bern nc by the way

Not a fan but my wife likes some of their food. Cold subs are ordered dry since they pour so much oil and vinegar on a sub it's like eating a sponge. Today was their cheesesteak. The menu said with fried onions and peppers. Having grown up eating pepper steak subs in New England I was really looking forward to it. Hardly a trace of onion and not peppers but sweet peppers. The menu should specify. Some people, myself included, do not like sweet peppers. Just like expecting a cucumber on your salad and finding a pickle. Whoever wrote the menu does not know much about food. Anyway my wife had hers for supper and will have mine for lunch tomorrow. And I won't be going back any time soon if ever.

This is about Jersey Mike's Hwy 29 Athens GA. Today on July 8. Entering the store the server behind the counter had a discontent aggrieved attitude. No smile, just acted like they were mad and didn't want to talk to me. She asked what I would like. I politely told her the sandwich. Then she just walked off. I spoke up and said I'd also like another sandwich please. So she came back with the resting B face. I told her that sandwich. She then quickly turned and walked away again... By then I had gotten irritated with her attitude. Up "until" then I was being extremely polite. I then yelled Ma'am I would like to order one more sandwich please. She came back and said "You don't have to have attitude!" I hadn't been rude, I felt I had been extremely polite.. So then I decided to be. I told her she was the one being rude and where she could put those sandwiches and left. I won't ever be coming back. Service before had always been good up until lately. The quality of food and service in my opinion had been slowly going down hill. This was just the last straw.

Jersey Mikes In Fresh Meadows Queens New York. DEFINITELY STAY AWAY FROM THIS RESTAURANT !!! Huge rip-off prices. Extremely unfriendly staff. Manager is never there if you want to file a complaint. Selling rotten and spoiled food. Calling customer service is a waste of time, because no one ever answers the phone. You are told to leave a message, but if you do no one will call you back.

I tried returning to Jersey Mike's. Staff remains unprofessional. I'm choosing Fire House, Wegmans or Jimmy John's. I walked out and got three Italian subs at Wegman's. I wish not to be contacted. Thank you.