Jersey Mike's SubsReviews of jerseymikes.com

2 sandwiches 1/2 hour. This place is horrible. Terrible service, rude, very rude male. Why is this place open with only 2 people. Not very bright. Go elsewhere for a sandwich….

We ordered 2 sandwiches from off Lima rd, and everything was wrong, we ordered every Thursday, but we want order anymore from this location. Pam Smith

I received a text yesterday say four times stars for online orders. I ordered a bowl, formally called a tub, and text said it would be ready in 15 minutes. In the special request area, I requested extra lettuce, tomatoes and pickles. I arrived a little early and was not surprised it was not ready. All three employees asked me what I was waiting for and I told all three my order. The guy doing online orders (and grill), asked me last of the three and I told him my order. As I watched him start to put my salad together, I said I had requested the extra veggies. He immediately passed my order paper and “bowl” to another employee. I said it again then watched as order was same as if I had not requested anything different. Last insult, only received six stars, a regular is 1.5 stars? No plans to return anytime soon!

Ordered two giant subs for pickup for 6:45pm. Received a call at 4:54, no message left. I drove to the restaurant to find it closed! A hand written note on the door closed at 5pm. This is not the first time this has happened. I usually get out of bread sign! I check my bank act I refund. Which means I get to call tomorrow and try to get a refund. If you needed to close and called the orders that were after, why would you not leave a message? This store is so poorly run. Disappointed

For one thing 10 dollars for a tiny 6 in sub. The tuna was put on like a single swipe of mayo. No taste whatsoever. Went home and added tuna and seasoning. Will never go back there

We were in the Lorton,Va. Jersey Mike's across from the auto train. Ordered a simple club, suppose to have bacon which my wife loves. Of course, no bacon! Our second time at this location in 6 months, poor quality control. Last time ordering from any J. MIKES

They can improve their business if they actually have BREAD! This is at least the third time they’ve been out of bread! How do you stay in business without bread at a sandwich store??

placed and paid for an online order for 2 sandwiches.total time from placing order to receiving order was 62 minutes.as i am a disabled person my fiance went to pick up the sandwiches.he waited in the lobby for 44 minutes during which time not only were other online orders fulfilled but new customers came in,ordered and received their orders and left.i called the store to put in a complaint and the employee,Mitchell,told me i was lying and hung up on me.the phone was then taken off the hook for the remainder of the business day and you only got a busy tone.there is no customer service hotline whatsoever.the only employees i was able to speak to were oversees in the ordering department.they confirmed the phone was taken off the hook but could not help any further.my fiance then drove all the way back to the store in an effort to confront Mitchell about the bad service and subsequent misconduct he performed by not handling the complaint professionally,he furthered his unprofessionalism and stated he didnt care.i am at a loss with this situation.not only was there bad service,but complaints were not taken seriously,and there is no one in cooperate you can contact about the situation.how is this place still in business?it shouldnt be.us 44 Raynham MA