Jersey Mike's Subs is listed under General Restaurants.
Jersey Mike's Subs (jerseymikes.com) has 597 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
General Restaurants · Nashville, Tennessee
Excellent
General Restaurants · Hagerstown, Maryland
Excellent
General Restaurants · New York City, New York
Excellent
General Restaurants · Peoria, Arizona
Excellent
Showing 357 reviews with 1 star · Clear filters
Alyssa L.
I went to the Clifton park location to pick up 4 subs. there was 3 people working and the two guys were rude about the amount of subs I needed. The one came out from the back making a comment that he needed to make four subs. the location was dirty with open meat just sitting in the cooler that clearly has been sitting there for a while since it was turning brown. i think customer service should be taught along with cleanliness.
J. R.
No life and not great flavor for Italian hoagie Franchise ruins
Jim
Just not worth the price ... Slow service ... Subs are very small for the price ...
Norman
Jersey Mike’s subs have very little meat and cheese on them and the meat and cheese that they put on them is so thin that you can almost see through the slices! We first had to deal with an employee with an attitude problem, and they don’t put a lot of certain toppings on unless you ask for more. The bread wasn’t that fresh and you pay a lot of money for hardly anything!!! We’ll never go back there again!!! It’s a real waste of money and time!!! I almost forgot, their cookies aren’t that good either, especially at $2.50 apiece!
Jason
Do not visit the Jersey Mikes in Strongsville, Ohio (13309 Pearl Road), when you place an order on the app for pick up, more times than not your order will get stolen by someone else. We have ordered from them and had this happen at least 3 times in less than a year. We get there to pick it up and they tell us it already was picked up, don't they check when someone grabs a bag? How does this keep happening and I'm sure we are not the only ones it happens to. What's the point in ordering for pickup when you have to wait for them to remake everything and then they get the order wrong anyway. I'm not sure if this is a problem at just this store but be aware.
Evelyn T.
Not the first ordering from Jersey Mikes however the sandwich ordered fom the u.t. campus location had a roach in it. So gross. Won't order again.
Cyndi A.
They use too much bread for those of us who cannot have bread. It would be nice to have an organic real 100% whole wheat thin bread option.
William
October 16, 2023 Peter Cancro, Jersey Mikes Founder Hoyt Jones, President Jersey Mikes Restaurants 2251 Landmark Place Manasquan, NJ 08736 RE: Jersey Mikes Location 3895 Peachtree Rd Atlanta Ga 30319 LeAnn, Store Manager Event Date: October 12, 2023 @11:35 AM TICKET NO. 01-000078-01-747282 (AMEX) Gentlemen and Lady Being retired now, I will occasionally order for lunch two Jersey Mike Steak Subs. Each time I emphatically state to the JM employees to not put Green Peppers on one of the sandwiches due to the allergic conditions of my wife. In the past this had never been a problem. You may now be wondering why I’m bringing my sandwich issues to the top of management at Jersey Mikes. However, it’s due to my many years in business and a knowledge that “Franchise operations and attitudes,” can only be correct at corporate headquarters. Upon receiving those sandwiches I asked, and was assured, there were no peppers on one sandwich as I had ordered. Once I arrived home it was obvious they were wrong. When I called back, the FIRST THING LeAnn did was lie about the sandwich and swore she verified the sandwiches herself. As far as she was concerned that was the end of the conversation. Within a half hour she called me to say she really could not verify the make up composition of the sandwiches and would be willing to give me a refund. I informed LeAnn I would accept the refund and I was glad she called me to resolve the issue before I took it to JERSEY Mikes Headquarters. At this point I was satisfied by her resolution. NOW……..THIS IS THE MAIN REASON YOU ARE RECEIVING THIS EMAIL. LeAnn went on to inform me that although she would be doing a refund, since they are a FRANCHISE, Jersey Mikes could care less and would do absolutely nothing. THIS IS WHERE YOU SEPARATE A 75 y.o. Vietnam Combat Veteran with 50 years in major US businesses from a 25 y.o. YOUNG LADY. My sister is Board Chairman of one of America’s largest franchised restaurants groups (and I’ll Let you figure that out with my last name) and I fully understand (what LeAnn DOES NOT). “A FRANCHISE PROBLEM is a Corporate problem!” LeAnn informed me that she processed a refund on Thursday Oct 12th, so I’ll believe her although today is Monday Oct 16th, and still not showing in my AMEX account. Regards, William EARL Lauderback, M. Ed. 404-399-0274 Cc: Cliff Brown Keith Hertling Stephanie Nardini