Jersey Mike's SubsReviews of jerseymikes.com

There is no way my Sub was worth 19.00$ nothing special but the bread was good and that's all I can say never go back

How difficult is it to make a simple sandwich? The newly opened location on Thornton Road in Lithia Springs, GA, could not get it right after several attempts. I ordered the #42 without cheese. My son picked up the order and once he arrived home, we discovered the order was wrong. We called, shared the error and they asked us to return so they could make the change. Order was picked up and once again, the order was wrong. The employee who answered the phone asked if we coming back to pickup because they were trying to close the store down. The time was around 8:15pm. I mentioned that I was frustrated and had no plans to return today. He asked me what was the purpose of my call and was I calling to just tell them they got the order wrong? I answered, I would not be returning today on a third attempt and would return tomorrow. He responded, “When your frustrated self returns, ….. I cannot not remember anything else because I could not believe he had the nerve to respond that way over their errors, not mine!! Note: Jersey Mike has my money for something I never received.

order my food on mobile app, it say about 20mins ok cool then the time change, ok cool . when the order said 5 mins away, I clocked on break bc my job you need a badge to get in so i called driver and told him i would meet him outside. Driver says he not even close to me, and will call me when he is closer. at this point im a little confused bc the app said 5 mins after 5 i call the store, they say we cant help you sorry its a 3rd party, i say ok and call driver back and ask how long so i can clock out for another break when he is close. he says idk i have to put you in gps after i drop off my first order. fine. 10 mins later he calls and says he 8 mins but prob take him 5/6 at this point . There is no lunch to many breaks ill have to wait. So i call jersey mikes ask for refund, thinking no problem we talked to you earlier, Nope. the kid on the phone talking in circles so i said IM at WORK, he said me too, but the difference is, this is YOUR jobnit mine, so i decided to just take the sandwhich back which my manger is even like yes take it back. I get there and tired of back and forth and like I just want a refund. The "manager" says NO, i told him my break is over, and the bag wasnt closed properly, he says thats the risk you take when ordering online, excuse me? So I asked him again whats the point in going back and forth with me instead of just giving me MY money back. I want the answer to that question with an apology and my money back. Since when do you speak to people who choose to patronize your business like we aint nothing and tell me. he is not giving me money back. Oh and apparently MEGAN he says is the GM and "she loves me" from what he said there must be truth to it cause i don't know her or him, but I know his actions today were appalling and because i wanted a refund. the risk you take is having customers wanting a refund, when i say he was so nasty with me about it. There is definitely and underlying issue that needs addressing.

Always out of something... customer service sucks...basically they need competition

It was our very first time ever going to a jersey mikes so decide to try it they never asked what type of bread you wanted & rushed you up as shes writing it down on tablet paper & when we asked about bread types we were told our food was already ready and to top all they weren't wearing gloves the food was made on bare counter it was so nasty we just threw the food away waste of money and time. Oxford North Carolina . Save your money go somewhere else

jersey mikes doesn't deserve my respect by not capitalizing their name. They don't give a crap about customer. Their liars at corporate, that have a fake number listed. They said they will respond to you complaint within 48 business hours,that's total bs. They never responded back. Corperate don't give a care about its customers and it trickles down to the local shop. They don't care if they mess up your order. Your stuck with their mess up and refuse to corrrct it. All they want is your money. Once you pay your at their mercy to get your order. I'm never ever going back to a jersey mike their not honest . I can go anywhere that gives good customer servic and food. Their sandwiches are way over priced for what you pay for $13 for a small sandwich. I rather go to Togo's they have better food snd service. Forget jersy mikes and go somewhere else.

En sucursal ubicada en anden 22 línea delta de aeropuerto de los ángeles recibí mal trato por cajera, que triste que este ubicado en zona de vuelos a países latinos y ella tenga fobia

For my 1st visit to Jersey Mike's Fishkill. I was a bit taken back by the staff. Although the two Servers who waited on me were very pleasant. They were not Sanitary by any means. Both servers Did Not have gloves on while preparing mine and other orders. Their work station was not clean either. As I stated this was my very first visit to the store. It was also my last. In the time COVID-19. You would think that an Establishment such as Jersey Mike's would enforce safety and cleanliness to their staff. I guess not!