Jenn-AirReviews of jennair.com

My first gas cooktop/ electric convection Jenn Air stove was 20 years old when the oven wouldn't keep the temperature. After waiting for hubby to get someone in to look at it I decided to go and purchase a newer modern Jenn Air (gas/electric convection) Finally once the old stove was moved to his business location, he had an electrician look at it and a wire was loose! Our son took the old stove and 10 years now it is still working perfectly (so 30 years) and our "new one" is now 10 and still working super. I love Jenn Air and I trust Jenn Air. All of the horrible stories I have been reading seem way off from my experience...maybe I am the lucky one but I would purchase Jenn Air again! Maybe the fridge next time as the Samsung fridge I have is junk

JennAir is known for high end high quality appliances. What you may not know is the level of customer service that they provide. Recently, I was made aware of a recall issue with my oven. They quickly scheduled a service call to address and correct the recall but also went above and beyond my expectations helping me with another issue that was no longer within the warranty. They have a standard of professionalism that is consistent with every call that is placed. You do not wait on hold and the follow up is fantastic. This company stands by their products as well as their customers. A company like this is very rare these days and deserves much praise!