Anna
Easy to use!
Great experience all around.
Response from Jelly WaxApr 22, 2026
So happy to hear that! Thanks for sharing!
Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖With all the love and good vibes,The Jelly Wax Team
Jelly Wax (jellywax.co) has 93 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Anna
Great experience all around.
Response from Jelly WaxApr 22, 2026
So happy to hear that! Thanks for sharing!
Joelle E.
I like their product and their customer service was good, I just wish their coupon reward for reviews wasn't blocked behind a picture requirement.
Response from Jelly WaxApr 22, 2026
We’re really glad you like the product and had a good experience with our customer service. We also appreciate your note about the review reward requirement, we’ll take it into consideration as we continue improving the program. Thanks again for sharing!
Laurie P.
The shipping is quick. The fragrance of the wax is lovely. It melts nicely, goes on easily and removes even tiny hairs!
Response from Jelly WaxMar 18, 2026
Thank you so much! We’re so glad you loved the quick shipping, the scent, and how well the wax melts and grabs even the tiniest hairs. We appreciate you sharing your experience!
Wolf F.
Before I ever bought JellyWax, I had quite a few questions, and every time I’ve commented under any of their videos, the responses I got were very helpful and so friendly!! So, after a few back and forth comments, I took the plunge and purchased a kit, and let me tell you how much I really enjoyed it!! It took a little time for me to figure out the temperature and consistency, but once I did, I was very impressed with how gentle it is on my skin but still gripping hairs. Even after purchasing, I still had more questions and have had the same wonderfully informative, helpful, and friendly responses. The wax itself is just pretty to look at once it’s all melted (please try mixing some of the colors! It’s fun!) and has a nice scent to it too! The silicone pot makes it super easy to clean up any leftover wax, and the whipped sugar scrub is so lovely on my skin as well! I highly recommend this company and their products. You won’t be disappointed!!
Response from Jelly WaxMar 3, 2026
This means so much to us, thank you!! We’re so glad our team was able to answer your questions and make you feel confident before and after purchasing. That friendly, helpful support is something we take pride of! We love that you’re having fun mixing the colors (it really is so satisfying!)! The silicone pot makes everything so easier! Thank you again!!
Saria S.
I tried Jelly Wax around 2 years ago for the first time. Unlike many other waxing brands/techniques that i’ve tried, Jelly Wax is easy to use, reliable, and superrr gentle which is a game changer for people with sensitive skin/severe allergies like myself. 10/10. Jelly Wax will forever have my business!
Response from Jelly WaxFeb 4, 2026
This truly means so much to us! We’re honored you’ve trusted Jelly Wax for the past two years! Thank you for the 10/10 and for being such a loyal part of the Jelly Wax fam!
Robbyn F.
Well, waxing isn't painless. But comparatively, this wax is less painful while still being effective? I'm still a beginner so I have not gotten perfect results, and that one is on me, but I will be ordering more wax from Jelly Wax! Also, the warmer pot is great, the silicone pot is great, and the scent of the wax is not awful like some can be.
Response from Jelly WaxDec 9, 2025
Thank you for sharing! We totally agree, waxing isn’t completely painless, but we’re glad Jelly Wax made it less painful while still effective. There's a bit of a learning curve and we're sure you'll get your technique sooner than later!
Milinda
I originally ordered a beginner set back in August and honestly had a nice first experience using this wax. However every wax after the first the warmer would shut itself off after increasingly shorter amounts of time. The original wax warmer i received will now shut off after 1 minuet which is not nearly enough time for my wax to melt. I emailed customer service about this problem and they sent me a replacement wax warmer. I just plugged in the new one and it immediately shut off after 1 minuet. I've tried multiple different outlets and this happens no matter which one I use which leaves me to believe the warmer itself is the problem. I'm really sad about this whole mess because the wax itself is actually really great and works well but if I cant melt it enough to use then what's the point?
Devin M.
I know this product is designed for a variety of hair types. But this did not work for my very course hair on my legs and armpits. I did all the things i was supposed before waxing, exfoliating a day before and watched all the videos. But my skin got so irritated so fast.
Response from Jelly WaxDec 17, 2025
Thank you so much for your honest feedback! We sent you an email, hopefully, we can troubleshoot together!