Nathaly P.
Great customer service and great wax!
It took a while for the order to be processed and shipped but when I reached out for an update customer service was very helpful and kind. I ordered the monthly subscription with 4 bags as well as their whole pre and post wax skin care system. So far I have only used the Rose Signature wax and (as someone who self waxes regularly) I was initially a little worried because the wax seemed thinner and more tacky than I’m used to. However after the first pull I was amazed at how much less it hurt and that it grabbed almost all the hair in one strip! Genuinely impressive. I will say the pouches are small so people who exclusively wax should get the subscriptions with more pouches or their bigger size bags. Great first impression, I can’t wait to find my favorite wax from them.
Response from Jelly WaxSep 1, 2026
Thank you so much for sharing such a detailed review! We're so happy to hear that, despite the initial shipping delay, our customer service team was able to help and make the experience a positive one. We can't wait for you to try the other formulas and find your favorite!

