Jeld-WenReviews of jeld-wen.com

Our house has very expensive wooden windows supplied by Jeld Win, they have already had to come out and fix these once under warranty and are refusing to do so a 2nd time.

Horrible windows! Don't waste your money! I made the mistake of assuming all vinyl sliders would be about the same. Wrong! I liked vinyl sliders because they're easy to remove in order to get the entire window, screens & tracks clean. But not Geld Wen! They're very difficult to remove along with the screens. Terrible waste of money! I can't afford to replace them. These windows will unfortunately be a source of frustration for years, perhaps decades to come. I tried removing a screen today & the tab came off. Currently resorting to cleaning the screen & window in place as best I can. SMH. Terrible product...amazing they remain in business!

Internal glass insert panel sliding / folding door. Spontaneously shattered behind me while I was watching tv, so nowhere near it. Jeld Wen arent interested. OK its out of warranty, but this is a serious safety issue that must have been an inherent issue. Its one of 4 sections, so no choice by buy another section (>£100) or replace with another manufacturers all 4 sections. Not impressed by Jeld Wen or Screwfix that also arent interested in the issue.

Jeld-wen windows were already installed in our house near Plymouth, Devon. Since we moved in three years ago we have had nothing but problems with the sash windows. Cold air comes into the house, leaking patio doors, paint flaking off the wood, poor finish and quality. The sash windows could hardly be opened,we complained numerous times and they blamed site contamination and our lack of maintenance! They have finally admitted it was a fault with the counter balances and have now replaced them. Do yourself a favour and avoid this company.

THESE PEOPLE ARE SCUM! NO RESPONSE TO AN ORDER THEY MESSED UP.

I was trying to source some internal doors and found a design from Jeld Wen that I really liked and roughly the correct size. I had a couple of queries, but repeated emails and phone messages went unanswered with the exception of one (but the rep failed to provide all the information required). I did not believe that a company still trading could be as bad as other reviews indicated, but they are and this was before I had even placed an order. I am now placing an order for a less preferred door but not with Jeld Wen

My contractor ordered an impact slider door thru Lowes made by this company. Leaks in the room below it everywhere! After filing a clsim, submitting multiple documents and pictures they refuse to come out to see whether it is the door or an installation error unless I pay a whopping $160 inspection fee. Their rep at Lowes, Rockledge Florida Dennis does not stay on top of things, promises to call and drags his feet. Buy another brand door, wish I had!