jeans4you.shopReviews of jeans4you.shop

This is my first (and LAST) dealings with this company! Their customer service is absolutely RUDE! They claim to be fully committed to the quality of their product but they are not and do not care if you agree with the quality of their product and they do not care if you are not satisficed or if it doesn't fit. They do not care about their customers or continued business! I explained to this company that what they sent me was not the same as what they advertised in the picture. Also, the claimed that size L was the equivalent of a size 12 in U.S. It IS NOT! I sent pictures and proof of this and they refused to start a return process and refused to give me my $40 dollars back! They wouldn't even offer exchange for the correct product!!! After several communications from the day I received the product (April 7th/8th), pictures sent, and comparison this is what they sent me: "Hello Thank you for contacting us. We hope this email finds you well. We are fully committed to the quality of our products. The product we sent you is free of defects and has received positive feedback from customers, so we are sorry that we cannot assist you further. We hope you have a good experience with the product. Best regards." So, this is what I finally sent back: "You did NOT send me what you advertised!!!!!! Look at the difference in the pictures! You are a fraud!!! Any TERRIBLE customer service FORCING customers to keep your product even when unsatisfied. Basically it comes down to this: I am forced, by YOU, to keep a product that is 2 sizes too small (smaller than advertised) and YOU basically STOLE $40 from me! Best Regards to YOUR AWFUL Company!" *If I could include my pictures I would. I took the shorts they sent me (size L/Size 12 US) and placed them on top a size 12 (made in China) pair of shorts I already own to show that what they sent was at least 2 sizes too small and they still wouldn't refund or exchange. They are a fraud! Larceny! Worst experience ever! Absolutely do not recommend! *note: this is a genuine customer service experience! Any denial n Jeans4store’s part is further proof of just how awful this company is to their customers as well as further proof of the terrible experience! If attachment were allowed, I could attach a picture of my order compared to what I was actually sent. All I can do is warn any other potential customers to stay away and not support this company with your business!

Nope! NOPE! NOPE!!!!! Delivery time is very long. The doing is also extremely inaccurate! I ordered a size 4. I assure you, the jeans sent were NOT a 4! I have some old 8-10s…they are just as big, yet so much longer! It’s actually laughable how long they are! I need stilts! Customer service is very slow and quite rude. I first emailed the support email box to which they sent instructions for a return. I was to enter my order number in the website. Well, huh! My order number doesn’t exist. There was an error—over and over we and over. I emailed support again. Very rude replies. Copied/pasted: We are fully committed to the quality of our products. The product we sent you is not defective and has received positive feedback from customers and this is also because you did not like the product, not our fault. Therefore, we are sorry that we cannot support you further. We hope you will have a good experience with the product. They do not care about customer satisfaction. $ale, $ALE, $ALE! Is their bottom line! Just buy from any other respectable site!

I ordered Bermuda shorts. Bermuda shorts have an inseam of 7 to 10 inches. The shorts I received had an inseam of 4 inches and that's being generous. I tried to email the company but when I tried to send it a pop-up message said the order number was not found. I copied the order number from their confirming email. I would never do business with this company again. UPDATE I forwarded a copy of the email order confirmation with their company name all over it. They replied that after reviewing what I sent, "I would like to confirm that these do not correspond to any products or orders from our company. Please double-check to see if there might be a mix-up with another entity." I certainly didn't make up the email, I would think that they would be a little more concerned that someone was impersonating them online if it wasn't from them! I got taken but won't make that mistake again! My review stands.

I ordered jeans with 2 holes but it came with only one button Delivery was long I sent video and they said they’ll send me another pair We will see!

I ordered and paid for a Jean Jacket in a large size. I received a 2XL. My request for exchange was denied. When I emailed customer service for a reason or an exchange no response was received. I have emailed Jeans4you.shop multiple times. NO RESPONSE. I paid for a large size. I should not have to accept a 2XL. Not only did they not honor their exchange procedure, but the communications from Jeans4you.shop has been non-existence.

My Item was left outside my door. It would have been nice to be contacted via cellphone as you requested to take my contact details. I am very happy with my purchase, however with a lot of people trying to take people parcels I would of thought I’d be notified.

The material and color were good, but the fit was strange and didn't match the description on the website.

My international order arrived quickly, and a small shipping issue was resolved promptly by customer support. Exceptional service overall-truly impressed with the responsiveness!