JazvaReviews of jazva.com

Fraudulent company after more than a year of waiting and suffering I am now writing this review, Jazva promised us a working inventory system with connections to our marketplaces and I do not know how they can even sell this software, nothing works. Not even their staff knows how to use their software and it's obvious why because they are constantly going through employees. Jazva's inventory system is so bad that it caused us to lose thousands of dollars in revenue and lost sales as it cannot even track inventory properly across all the marketplaces they promise work. After several months of our time wasted and thousands of dollars gone, we finally had enough and asked for the money we spent back from Jazva, they ignored us and we sued Jazva and WON, Jazva was ordered to pay back the full amount they owed us. I wish that was the end of that but Jazva doesn't even respect the justice system as they still wouldn't pay us after we won the court case against them and we had to involve the Pasadena Sherrif's Office. The Sherrif had to put a bank levy on Jazva's bank account. The CEOs of Jazva Levon Shabagyan and Arman Gukasyan should be ashamed of themselves. You have many options dont work with Jazva, by far the shadiest and worst company we have ever worked with.

Save your money and run. They guys suck so bad. They totally lead you on with a “low price” because their software flat out stinks. Over promise and things don’t work as promised. Integration is buggy and their support is lacking. They literally have one person on support and doesn’t respond quick enough, probably because he is dealing with so many problems at once. Managers are totally incompetent with more empty promises of fixes. Even after cancelling the account, I’m still getting billed. They are so terrible... don’t be fooled by that cheap price. You get what you pay for. Spent over $10k with this crap software and my business could have tripled if I didn’t get suckered by their promises.

The software did not work then the company removed my account because we realized they did not work and they could not help. They keep leading you on for 6 months take your money then leave

We couldn't agree more with other reviews! Don't use Jazva! It is so hard to use, so hard to understand the "mapping," not user-friendly, wasting your time and money. We've been using Jazva since 02/2019. The salesperson and their online demo fooled us. They were super friendly and responsive in the beginning. But you will never get what they promised. We sell stuff on Amazon and eBay, the only thing Jazva can do right is print orders. We signed a year contract and hoping to use Jazva to streamline our tasks, which is the opposite. Our inventory was a mess when we do FBA plans. It takes so many steps to list one item. If you don't do it their way, you will end up with duplicate product IDs; then you have to figure out how to merge them or delete the original listings. It usually takes a couple of days to get one question answered. You must be extremely patient. Otherwise, you will be called unprofessional. Long story short, we were forced to learn the application, had to get used to it to be able to run our business. The reason why we are still using Jazva is that we stuck, because we shared our data with them, and pretty much the back end of our business. Before we find a better solution, we have to use Jazva. But if you are still shopping around, stay away from Jazva, don't even let their salesperson get your emails! If Jazva had google review, they would have been out of business now!

Jazva did not deliver on any of their promises, they could not connect to any of our marketplaces properly which would have been helpful to know prior to us paying them thousands of dollars. Support is nonexistent and everything we did with this company was a trial and error process that constantly had us reaching out to their support team, while they were learning how to use their own software and learning as they go. The support team only knows how to navigate the system, not fix problems basically Jazva uses their own customers as beta testers. Do not work with this company, it is clear this software is still in beta and needs significant work before it should be sold to customers.

Wow. Don't even know where to start. We were a little hesitant to choose Jazva at first because of the high setup cost. They promised us great features and even better results for our company. At first, they told us we were ahead of schedule to push live. This was only because our team was spending 9 hour days doing everything we could to get our products onto their platform. Once all our products were up everything crashed and burned. This is because they couldn't get our account to effectively connect to the apps, programs, and channels we needed most. We were so excited about the QuickBooks connection. When the time came for us to connect to QuickBooks, they told us that the connection was actually in BETA and that we couldn't use it. (ARE YOU KIDDING). This was not mentioned to us before we signed up and QuickBooks was the most important connection to us. If this were the only thing that went wrong we may have stuck with Jazva. The next issue was that we could not manually update our Amazon listings from Jazva because their developers had not mapped out the Beauty category. YOU THINK THEY WOULD HAVE TOLD US THIS BEFORE WE PAID SETUP COSTS!? So now we couldn't use the Amazon connection because all our products are Beauty products. I wish it would've ended there as well. Come to find out our Walmart connection didn't work either. At this point, we had enough. Literally, the only features we wanted were the ones that absolutely did not work. I don't know how they can sell this software if it does not even work. When we told them we were done and wanted a refund they stopped all communication with us. They literally went MIA for 3 days until we kept following up with them. When they FINALLY replied they told us our account had been terminated but no refund possible. PLEASE SAVE YOURSELF SOME TIME AND FIND ANOTHER SOFTWARE SOLUTION.