JayWay TravelReviews of jaywaytravel.com

We had really good experience with JayWay Travel planning our trip to Greece and Venice. Everything went so smooth and easy! The personal attention that was paid to us made us feel like royalty! Easy communication, great planning, personal attention, great accommodation to customer needs! And prompt answers to all our questions! The local contacts are very experienced and provide help and guidance all through your trip. We certainly will use them again!

We were very pleased with the professionalism of the JayWay team and all the people they assigned to us. Our trip went very smoothly and was more enjoyable because of their expert planning and organization. I hope to use them again and would definitely recommend them.

Outstanding service and very effective communication. They were able to help us quickly resolve several last-second travel issues and changes to our plan, which I couldn’t have imagined doing on our own through multiple separate parties. Good experiences and great hotels. My only suggestion: I would recommend they expand their suggested restaurants lists.

Flawless co-ordination-- my 4 daugthers and I did 16 days and not one hick up. I was very very impressed. We did Zagreb, Rovinj, Plitvice, Hvar, Split, Dubrovnik. Have traveled to over 50 countries and this was my best experience.

This is our second experience with JayWay Travel (the first being a fantastic trip to the Czech Republic and Austria), and this partnership again resulted in a fabulous trip to Lake Como, Cinque Terre, Split and Rovinj. JayWay Travel provides a top notch service for discerning travelers who desire flexibility, multiple options and outstanding resources in their travel plans. Thanks for another fantastic trip!

I have used JayWay Travel for more than a decade on many trips to various countries in Europe including Croatia twice, Switzerland, Lucerne, Lugano, Italy in general & a separate trip to the Lake Como region too just last week. Their suggested hotels have always been wonderful - mostly 5-star hotel/resorts and sometimes a 4-star hotel that felt like a 5-star hotel. Jayway Travel has always planned fun excursions for us to do privately or with friends we travel with - never with large groups of people and never on a bus because we like a more boutique experience of a luxury vehicle taking us from region to region. After discovering Jayway Travel more than a decade ago, I have only booked with them because they've expanded the countries they service and are super knowledgeable in finding local, skilled travel guides who have always created for us a super fun itinerary in so many interesting countries we would not have thought to visit had they not suggested it. We returned last night from a two-week visit to three cities in Switzerland [Lucerne, Grindelwald and Lugano], and the Lake Como region in Italy as well. Mr. Karen Kochinyan was our assigned Jayway Travel guide/host who kept in touch with me daily by phone and email to be sure my husband and I were having the best time ever - we were! He was genuinely interested in whether all was going well and what, if anything more, he could he do for us to make our trip even more special than it already was. We really appreciated that type of personal customer service and care-factor. Mr. Kochinyan was even able to cancel a bike tour with short notice after my husband had unfortunately injured his shoulder [now in a sling] riding an electric bike at home just days before we left for our recent trip to Europe. Since my husband could not participate in the 3-hour private guided bike tour Jayway Travel had booked for us [and we paid for in advance], Mr. Kochinyan said there was no problem cancelling that activity with our money returned. Amazing customer service that was very much appreciated. We cannot wait to plan our next Jayway travel excursion. They are true professionals in the travel industry in every way and made our recent 2-week trip to Europe so much fun and stress-free with the details.

JayWay is great! Planning was very easy and the web page was very helping in visualizing the trip, understanding recommended add-ons and tours, and provided a great one stop place to refer to our entire trip. The staff were also fantastic - we couldn’t have asked for a better experience!

JayWay Travel exceeded expectations. They took the guesswork and research out of trip planning to an unknown location. From the minute we disembarked the plane everything was organized & taken care of. We had no anxiety about ferry time, ferry tickets, mixed up reservations, etc -- it was a weight off our minds to just go & be & enjoy. Plus everyone was enthusiastic, attentive, upbeat, and intuitive.