Karen M.
Our trips went well and I felt very comfortable dealing with this company
So I will be honest and say that we did our trips with Jay way quite awhile ago. But we remember them very fondly and would like to talk about our experiences. I must’ve read something in the paper and I sent an email I think to Jayway and didn’t think anything of it. A short time later I got a phone call from America and being in Australia and having forgotten that I’ve sent that email I thought it was a dodgy call. Anyway, it turned out to be Jay himself ringing so that’s how early it was in the companies formation.. at that point I don’t think he had set travel routes that could be rejigged to suit the customer. It was just that Jay asked me where we had wanted to go and I had a vague idea, only because I’ve been to Croatia on a cruise ship and it just look wonderful to me.. so after a long chat and some helpful advice from him ,he did get back to me after awhile ,and come up with a really good comprehensive tour for us. Obviously there was a bit of tweaking here and there… and I’ll be honest. I really didn’t know how it was going to go…. But we decided to go ahead.. so from being picked up from the airport to being taken to Dubrovnik and walked to our apartment, we met the local contact there.. a lovely girl that gave us all the paperwork and all the information that we could require. So everything seemed fantastic and we had a great time and we had arranged day trips to Montenegro and also Bosnia which we did with a couple of free days at Dubrovnik.. then we had a meeting point to catch a bus to go to split… we had a half day there before getting on the ferry… to be honest, we had to meet the gentleman who had our tickets and we couldn’t find him… and then discovered him at the boat near the door to get on… this was before I had a mobile phone( luckily the girl in Dubrovnik gave us a phone which was very handy on a couple of occasions) so we caught the ferry to Hvar from split.. then we were picked up and taken to our accommodation at the top of the hill with the most amazing view out over the water back towards Croatia. We had organised one day trip with a gentleman and he picked us up out the front and the other days we had free.. then the ferry back to split where we moved to the next suburb along togir I think it was called.. we had an overnight stay there and then we picked up the car that we were hiring.. all organised by Jay.. therein lay the problem for us.. we had never used one of those thingo’s in the car that showed you where to go.. had no idea what to do. It took us ages to leave that little town. Eventually we got there.. but they drive on the different side of the road to us in Australia ,and my husband would drive with one set of wheels on the nature strip and one set of wheels on the road and he just could not fathom it out… not the sharpest tack! Anyway, we did stop at a couple of places for a couple of days and some of them were amazing. Some of them- I was a little bit ill so I didn’t appreciate how beautiful they were.. and when we finally got to lublyana ….. we rang using the mobile phone and organised for the car to be picked up because it was just useless for us… and because he was driving so badly we had a semi flat tire most of the time and solely our fault. So we asked for the car to be picked up and we just got around by ourselves.. but we saw amazing things and had a really good time sometimes a little stressful but mostly 90% of the time was just fantastic. So the next time we went withJayway - it was a little bit different because a gentleman by the name of Charles looked after us and they pretty much had sort of set tours… but were happy to tweak them to suit us. So we came from Russia to Finland and then caught the ferry over to Estonia…. From Finland to Vilnius was all with Jayway. Some of the travelling was by ferry ,some by bus ,which was outstanding.( first class seats in the bus one seat to each side with your own TV and little fridge with drinks and stuff like that.) other times we had a private driver to take us between cities.. and at each city we had a 3 to 4 hour walking tour with a local guide to familiarise ourselves with the place before we stayed a few extra days. An absolute highlight of our travelling career.. both of those tours. I can thoroughly recommend this company and I’m sure they just as good as when we used them… why haven’t we use them again?.. for some reason we seem to have got interested in cruising but I would definitely go with them again. Should the opportunity arise!