JaxpetyReviews of jaxpety.com

I bought the etricycle to be able to walk my dog, I am handicapped and cannot walk the distance he requires. The etricycle was great for about 11 months. It was stable doesn't tip over. Tells you how fast and far we went. We were very happy. Last month it stopped going more than a few blocks. This was so disappointing. I contacted Jaxpety and they assisted in trying to get it working. After several discussions with Jaxpety it was revealed the problem was not repairable. The etricycle was still under warranty and Jaxpety honored the warranty and made everything right. I am happy with the result and am able to walk my dog again.

good Value will do the job I bought it for !

The item came quickly and in great condition. I bought it for my elderly mom. Once it was assembled, we discovered it won't work for her. She leans on things to get up/down and the table is not sturdy enough for her to use. Don't get me wrong, it is a fairly sturdy table just not for putting your body weight on it. I'm giving 4 stars based on account I have to pay return shipping if I choose to send it back based on this info from their website: Shipping charges for returns are not reimbursed under the following conditions: Subjective cause, such as“don’t like/want/need the product, order a wrong item, order by mistake” etc. Do not fit the size (Please read the product dimension carefully before purchase） Any other return for non-quality reasons. Had I read the return policy I would have ordered one elsewhere.

It’s perfect for my needs. Peeling the protective plastic off of some parts was not fun and very time consuming. Directions too vague at times. Beware, some panels have more holes (for a specific purpose 10 steps later) even though the part numbers are all the same. Same part number panels are not interchangeable.

As advertised they arrived in 3 days, Thank you!

I did not receive the total set of nightstands. I ordered a set of 2. I received only 1 nightstand. I have contacted the company and they still haven’t respond or sent the second nightstand as advertised! I am very disappointed in this customer service. I read many of the reviews about this company before I placed my order. Please be kind enough to at least reach out to the customer and try to fix the problem. All customers deserve a company that will honor their advertising! Thank you, Jaxpety! I appreciate that you have made arrangements to fix the problem. I really like that you have reach out to me more than once for that help. Your customer service has done an excellent job. Sincerely, Yvette Peterson

Communication was lacking, but I received all 3 chairs within 2 weeks of ordering. I am happy that they all came at the same time and were in perfect condition. I have also left a review for the chairs specifically.