Jim C.
FRADULENT MISREPRSENTATION
I bought the 37.4 in. W x 15.8 in. D x 30.7 in. Assembled Tilt-out Trash Cabinet in White Kitchen Trash Can with deodorizer Device online through Home Depot. First, it says it's assembled, which it isn't. Also, when I bought it, the highlights indicated the following: Kitchen garbage cabinet is partially pre-assembled, so the quick assembly function will save time (this product should not be placed in a humid environment) When I picked it up at Home Depot, it was in a box and wasn't even partially assembled. I showed Home Depot that the indication was that it was partially pre-assembled, so that it could function as a quick assembly. They called Jaxpety to find why it didn't come assembled or even partially assembled. After the phone call, Jaxpety changed the highlight to leave out "partially pre-assembled, so the quick assembly function will save time" as indicated below: Product needs to be installed by yourself and comes with detailed installation instructions if you encounter any problems during installation or use, please contact us This is fraudulent misrepresentation. The consequences can include paying damages to the victim, facing legal penalties, and potentially being charged with a crime. They deliberately indicated "partially pre-assembled, so the quick assembly function will save time" to entice me or anyone who saw the highlight to purchase their product. After I had already paid for it, they changed the wording of the highlight. I currently have it unboxed at my home. I don't want a refund; I want the assembled/partially assembled product I purchased. I plan to seek legal action.
Response from JaxpetyMay 7, 2025
Dear Customer, Thanks for your message. Sorry for the inconvenience caused. Could you please contact us with your Order ID by sending email to [email protected] Once we get your reply, we will help in time. Expect your reply sincerely. Best Regards, JAXPETY Customer Service Team


