Marlon R.
A bad start, a great finish.
So, my initial experience sucked. I ordered the Total Transformation kit expecting to receive it as displayed. Instead, I received three of the items in separate shipments and the fourth never came. Enter Courtney Moreland. After several emails and explaining where things went awry she very diligently contacted warehousing, ensured the correct items were shipped AND got it the very next day. Needless to say, this lady deserves a raise. Being in Global Trade Compliance and Logistics I understand the difficulties of warehousing, delivery and sales not exactly having direct lines of communication. Lots can and does go wrong. Rarely do customer service reps go above and beyond to ensure the customer's expectations are met and exceeded. Courtney, you're the real MVP here. Kudos!
Response from JawzrsizeJul 23, 2020
Thank you so much, this means a lot to us. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!



