Thomas M.
Bought one thinking they were all the same design. I was way Wrong
A while ago I bought one of the single jawzrsize things. Got the blue one and had been using it regularly. The band thing you sent with it didn't fit my neck. But how often do you all have someone with a 21 inch neck probably not often. I'm 3 inches shy of 7 feet tall. Anyways I figured I'd get the set of four so I could do some more face work outs. Now I wished I'd of looked more closer at what you sold me. Two of them are just like the one I got and two of them aren't even close to what I had or what I thought I was getting. It says in the box to use the purple one except there is no purple one in the box. It also says keep the plastic strip in the holes while you use them. Why I was never buying a different style or I didn't know I was. Why change something if it works great the first way. Also if your going to say use a certain color one have that one in the box. I should have just got the next one instead of buying a box of 4 with two I'll never use. I want to return them but don't see that it's an option on the box . Most places you order from will tell you what needs to be done to return them. No I haven't used any of them. Pissed me off more that I order them thinking I'm buying the same style like I had. Why sell two different styles in one box. Why not one style in one box and the other style in a different box. As far as how much I like it and how well it works. The one without the holes or the stupid plastic piece works great. The one with the holes and stupid plastic piece I haven't tried. If I try it I can't get a refund. If I can get one at all. Why mess up a good design. Not at all happy with what I was sent. Had no idea I was buying a different style. Now I have two I won't even use. That's great for you but not for me. Plus it says use one that isn't even in the box. I never thought I was buying a different design. Why sell two different types in the same box. Not happy with this at all.
Response from JawzrsizeSep 28, 2020
Aloha Thomas :) We don't want to confuse you! We want to see you happy, Jawzin with the devices that you want! We are more than happy to help in any way you need. Even if that means a refund! Remember, you are covered by our 60 Day Money Back Guarantee! If you are unsatisfied with your Jawzrsize for ANY reason at all, you are entitled to a full refund! It sounds like you need help with understanding the contents of your kit and you may need more detailed instructions for use, as well as a refund on some items. We're definitely here to help with all of that! We'll be in contact with you shortly. In the meantime, please visit the "How It Works" page of jawzrsize.com! There, you'll see detailed breakdown with pictures of all the Jawzrsize resistance levels, plus a helpful instructional video and even a suggested workout plan to get you started! While you're on the website, please also visit the "FAQs" page for many answers to specific questions! And of course, we can be reached at [email protected] whenever you have questions. :) We're so sorry for any frustration. We'll be in touch with you shortly. Mahalo for your patience! - The Jawzrsize Team



