JaredReviews of jared.com

This company supports financially dishonest and malicious credit card practices. I utilized their Credit Card for a promotional period for a wedding ring. I paid well above the amount necessary to pay off the credit card two months in advance. Prior to the card being paid off I utilized their credit card again to get wedding bands. Come to find out that the payments were split between the "promotions" causing my original purchase not to meet the promotional deadline and incurring a huge accrued interest expense for the entire wedding ring purchase. I was not notified of this and there is no option to help you target a promotional amount online. I was told when I called on the phone that this is just the way it is and there is no way to target that promotional balance. The extra $600 dollar expense added to our wedding costs that would be much preferred elsewhere. I will never go to a Jared for a jewelry purchase ever again. I hope that I can stop at least one person from utilizing Jared given they support such predatory credit card practices.

Still currently standing in the the store…..I have been here 45 minutes have not been greeted, told I’ll be with you in a moment and not even a friendly hello. JARED if we are spending thousands the least the very least you could do is have decent customer service. I feel duped buying anything from here. Also stay away they do not honor there insurance. I have had to many problems with this place to even write. Back to Zales for this lady.

I didn’t even have my rings for a whole month and a stone fell out I took it to Kay’s because they told me I could go there for repairs and inspections and cleaning now they have had my ring for three weeks now and they claim it just came back today and the stone is still missing and need to send it back!!!!! I am so very disappointed with this whole situation I will never shop at Jared or Kay’s ever again honestly I want my money back

Inquired about a trade up on a previous purchase and was told even if the item was on sale at that moment the trade had to be based on inflated regular price. So I reached out to the company and was told to look at trade in process online, which I had already done. I requested a link to the detailed policy and stipulations of the process. They refused and told me that the store was correct. I once again requested to have made available to me the detailed policy in writing not just a sales person telling me what they have been told to relay. The company flat out refused my request to review the full written policy and stipulations. Sounds like a good thing for a fraudulent class action law suit. Something is definitely not on the honest side if they hide the fine print when you are point blank asked to view it. Was refused information in writing only received that sales associate could assist you at a location and offered the website of generic description of the process which does not include fine print. I have a hard time believing that a national chain does not have one and will refuse to disclose a print copy.

Cheap looking stone and setting, made in china. Says 14k gold but gold wore offer hooks. Store refuses to return. Beware of a store that won’t stand by their own product enough to offer full refunds.

I was at the store in Douglas villa I was getting jewelry when I lost my necklace in there they didn't care they showed no interest in helping me they found the pendant but say they didn't see the necklace I will pay them off and close the account as soon as possible bad business I will not do business with them anymore 🤨🤨

Ordered an anniversary ring for wife’s 33rd year on Dec 18th. A month in advance thinking I’d have plenty of time to get it and everything would go smoothly! Boy was I wrong. It’s now the 11th, 3 days before anniversary and ring is still in fulfillment, can’t get a real person to talk too most of the time, and when I do they just tell me the case was sent to Their Commerce Dept a day ago and they would be in touch; which they haven’t. Not by email, not by text, not by phone call. I definitely would not recommend trying to buy something important if you need it on pacific dates or times. Worst jewelry experience I’ve ever had

We ordered my wedding ring, it came with a broken sapphire, we drive 2 and a half hours one way to have it fixed. They didn't have my appt booked and the guy that was supposed to help me called in. Then they said my ring couldn't be repaired it had to be recorded which we could have done from home. The new ring comes and guess what. It's also broken and the wrong size. It has a cute little tag that says made in India. I called them and they said they aren't making that ring anymore, but it is still being advertised as available for purchase online. I'm so disgusted they RUINED my Christmas proposal and 2 months of my engagement. I am contacting the better business bureau first thing tomorrow morning.