JaredReviews of jared.com

My daughter added a diamond necklace to her wish list and was quoted a price. A few days later (less than a week) I went in to purchase it. The price they quoted was on the screen. When I was ready to pay for it the price was almost double. After many trips back and forth to the manager (I felt like I was buying a car) I was told they would not honor the quoted price. Very shady outfit would never go there again. They spent more time trying to sell me warranty’s and stuffed animals than the necklace I was trying to buy. Needless to say I left empty handed

I ordered a pendant engraved with my kids names, and it came back with the names out of order and missing a name. I contacted customer service and they provided me with a discount code to place the order again. I returned the item and reordered the pendant. Received the replacement today and it was the same error, missing names and in incorrect order. Reached out to customer service and they were not helpful at all this time! I will NEVER order from Jared online again!

I purchased a Tissot watch. The battery needs to be replaced. I took out a lifetime battery replacement. But they did not tell me that they have to send the watch out to replace the battery. It will take 4-6 weeks to get it back. What kind of crap is this. If I would have known this, I would never have taken out the lifetime battery replacement.

My husband passed on June 8,2024 of prostate cancer,I buried him on June 23rd in Mississippi,I come back to Utah and went to Jared to get a 14k pendant White Gold,kept getting the run around, finally on Sept the 11th I picked up, brought it home tested and had it appraised,it was stainless steel,I paid 1.599.00 I returned it and contacted the Attorney General in Salt lake City, Consumer Fraud,Stay away from Jared's They are liars, have you're jewelry appraised as soon as you purchase,I wish I could give them a fat,.0

I ordered a personalized 14K gold nameplate necklace with diamond Accents. The item didn't match up to website photo - name was in small script - chain was thin as could be - clasp unable to open - poor quality - not worth the amount I paid. Item doesn't look or feel like 14 K. So very disappointed in Jareds!

Do NOT purchase anything from Jared. They do not treat customers with respect and if you do, definitely do not purchase a warranty. They will find any excuse to use so that they don’t have to cover the repairs needed. Plus they are rude and their customer service is the worst I have ever experienced.

If 0 stars was available, I'd rate them a big FAT ZERO!! Buyer beware!!!! I put in an order for a $3400 engagement ring to only be told 5 days later, that the order was cancelled due to low inventory. I was good with that decision, until.......I went back on the Jared website 3 days later and engaged a sales associate to assist me in buying the SAME EXACT ring! Lo and behold, it was available. When I asked why my order for that exact ring was cancelled the days earlier , she hung up on me. What's going on here at Jared? Lies, Deceipt and/or discrimination? Your guess is as good as mine. Terrible experience. I will NEVER buy anything from Jared ever again!!! Never!!!!! You shouldn't either!

Terrible service dropped my watch for repair in April got it back in July and they didn't have the decency to clean it as a courtesy especially when I originally purchased the watch through them. I will never purchase anything through Jared's again. There are plenty of other jewelers around don't waste your time there.