JaredReviews of jared.com

Be careful with what you are buying there. Lots of mistakes and the quality of diamonds is not what you think. I went in to purchase diamond earrings for my daughter. After looking at a few different styles we elected to purchase a 1/2 carat pair. The background of the earrings are set in a silver shiny background making it hard to see the difference in sizes and quality. When I got home and opened the earrings the sizes were visibly very different. I went back into the store to return them or exchange them and spoke with the general manager of the store and my sales guy. They tell me they cannot refund my cash back only a corporate check will be mailed. They also offered to order in another pair and exchange them since they said they dont have any in the same size or quality in the that store. I asked to look at the case again and they said sure. Well, low and behold there is another 1/2 they same size and same price as what I bought. I asked to look at them and the salesman said these were actually better "colorless" stones. I toko a close look and saw 2 big black spots with my eyes, not even a mag glass. He looked also and agreed. He then said to what and they will order in a couple for me to check. Lots of apologies, lots of saying they want me to be happy but truly nothing to compensate my time and effort. Be careful dealing with this company. Nice people to get you to trust them but truly I feel like I got ripped off. Lets see how they "make me happy" next time I go in. I doubt they will do anything to wow me. Just offer me another overpriced set of earrings. Very very disappointed as my first time visiting that store.

The Jared ads are misleading and fake. The rings look good ,but when you finally get what u think you ordered, it's not at all the same and they will not make it right,after multiple emails. Comes from china.

fake ass actors on jered tv . lies sell .

The earrings my husband purchased for me were not at all the size displayed on the ads. They’re baby earrings. They cost almost $300 and look awful, barely visible. I tried returning them but my husband gave them to me a month later for my bday and you only get a month to get a refund. And their website has a section to write reviews, but oddly (or intentionally) it is blocked from accepting customer reviews. It’s a shame. We’ll take our business elsewhere and re-gift the earrings to a child in the family.

I purchased a tennis bracelet from "Jared", which arrived late, today, and looks EXACTLY like something right out a 50 cent Gumball machine. I'm not going to play with my money, turning this over to the police as well as my attorney.

Several years ago now I purchased a diamond necklace for my girlfriend for Xmas from Jared's. They were adamant about setting up an account for me despite me having the money on me to pay for the necklace. That should've been my first hint to not let them put the jewelry on credit... After xmas comes around I've got 5 $100 Visa credit cards. So when I get the bill I call them & the store refuses to take them as payment. I call the main Jared's number & they also refuse to take them at payment. Fast forward I get a call from their from Collections Dept. They state they've ALWAYS taken these as payments & will take them at payment now over the phone. I pay the FULL price off with these cards. A year later I start getting these bills from them saying that I still owe 50% of the cost of the necklace. The THIEF working for Jared's applied enough of my gift card balance to the necklace & STOLE the other half of the remaining money! Whoever it was knew it would buy them time before anybody might come looking around. Then there's me thinking it's all paid off. I didn't save those cards to have on hand a year later with no money on them to spend! Jared's put this on my credit & despite me explaining this all to them THEY STILL refuse to remove it from my credit score. Well it's 7 years this March & I haven't paid them 50% extra for their necklace & I'd advise you to avoid doing business with this place. They give NO CARE to screwing up your credit for 7 years. They've got thieves working in their Receivables & Collections Depts. I WOULDN'T trust to giving them my credit card info or ANYTHING! They'll be selling it to the black market IN A HEARTBEAT!

I am writing this review so others will not be miss lead. Never trust Jared to be honor there policy. Do not purchase a ring online . I purchase a ring for my son, however, I did not know the ring size. Before I made the purchase I called the Jared location in Plano and was told buy the insurance so you can come in and size it. I had to select a size to put the order in. My son and I went into store and it was a waste of time . I was told they we do not handle online orders. To make a long story short. I will have to get the ring in the incorrect size send it back and start over. While I was there the customer service person who work there had me call the online order line after about 35mins of holding on the phone someone answered. She said I will send in the request to make the change in the sizing for you. I get home and I received an email stating it can not be changed. I will have to go back and have it resized. What a mess.

The red head, heavy set woman at the tri County location was less than helpful. All I needed was resizing and clean. She was argumentative over the sizing. I had to take my ring from her and get help from someone else. Jeremy was able to assist me without issue or attitude. I am unsure if we are ever going to purchase any more jewelry from Jared in the future. You deserve friendly service, especially over a $20,000+ ring.