JaredReviews of jared.com

I've never have to write any reviews on anything but my boyfriend had ordered a beautiful amethyst bracelet for our anniversary from online. When we received it, there were ONE AMETHYST STONE MISSING from the bracelet! Tried to call customer service, NUMBER DON'T EVEN WORK! Thought I was gonna have a good impression with them but NO! I will be getting a refund! DON'T waste your time ordering online with them! Not reliable! If I can give a zero star I would!

I had a service appointment to have my wedding ring checked. I was initially told that my ring had a loose prong and a baguette that needed to be tightened. This was Saturday 4/2 and here it is 4/7 and I had to contact the store to find out the status of my ring. I was left on hold for over 5-7 minutes so I hung up, Only to get a call from Sheri the store manager @ Legacy Place. Apparently my ring has several issues that needs immediate attention and she told me that my ring was never touched by the repairman. I was livid and went straight to the store to get my ring only to have no one explain what really happened and the manager was gone. I took my ring and receipt and went back home only to see that my ring was indeed touched and my diamond that was once protected by gold prongs was no longer protected. All of the prongs have been flattened as if they were going to do more than polish and shine and make simple upgrades. Sheri wanted to charge me $600 to replace baguettes that they claim were chipped but was never mentioned the day that I dropped my ring off! NEVER do business with shady people! I am so disappointed and my ring is ruined!!!! My 2 year anniversary is in June and now I have to get a reputable jeweler to fix their mistake. I have contacted Jared and all I keep hearing is that my ring was not bought at Jared only the enhancer that was added. My entire ring was recreated and any other time there was never a problem with the servicing.

Bought a ring .$5800. Had to be sized. Went to pick up and employee eating a banana while helping me. Received ring no box no bag just handed to me. Very uncaring unprofessional attitude. Wont be back. Store in ft worth

Terrible online shopping experience with this company. I ordered a couples ring for my wife in rose gold and it came to the house in yellow gold. They got everything else perfect but how do you mess up the easiest part of putting a ring together, what kind of gold it is? I sent the ring back and got my money back. DO NOT go to Jared, run FAR, FAR away from Jared!

This is concerning only one salesman although there are other issue's that could be addressed when it comes down to making you feel welcomed to shop in the store. There is one man that will run you down in the store when you first come in the door. Its not hello may i help you? Its what do you need and do you have an appointment? As you respond he gets in front of you blocking you from where your going making you feel like your not welcome unless we know what you want. I frown on this because what happen to the days you could look around freely until something catch your eye and you decide you want to purchase? I am going to inform Corporate and there Vender's too, they should know the type of service we get as a consumer in this store. Again its not all of the employees, only one that is worse than the others.

Could not be more disappointed! The 'jewelers' completely ruined my wife's new ring. They totally disregarded everything documented in the instructions on fitting the enhancer to her engagement ring. I cannot believe how reckless and thoughtless these people are to destroy valuable merchandise like this and expect the customer to accept the results. Will NEVER make the mistake of trusting Jared again.

Just went to Jared in Orlando, Millennia. I had jeans and a baseball cap on. I walked around 15 minutes with a showroom of sales reps there. No one asked me if they could help me. A man walked in with a suit on and 2 people ran to assist him. Lol. I had to take pictures of the rings I was interested in and will look on line to purchase!

Jared does not care. Has terrible service and customer relations. They are such crooks. Do your self a favor stay far away from this place. Especially Hal at the County Line location. Absolutely no integrity. Greg Kennedy 303-710-1417.