Japantravel NavitimeReviews of japantravel.navitime.com

Worst experience i ever had. We booked an ticket online and could’nt redeem it because their website Were Down. Now they won’t even answer me when i mail Them. Dont buy anything from here!

Charged 2.2x the actual cost of the tickets. Shows charges as handling fees but why would you charge handling fees more than the price of a ticket?

I just bought the JR Narita Express, they charged me more than the double of the ticket cost, thought it was an error and wrote them, they answered that’s not an error, is our commission. How can this scam company be allowed to continue it’s business? Reading the other reviews, many tourists have been scammed this way, if Japan is a law respecting country, why nobody intervenes? I will never trust Japanese people again.

SCAM! For all travellers, please avoid this website at all costs! Go directly to the company official website as they charge almost double to the original ticket. For a one hour journey, we ended up paying 12000yen instead of 7000. Also, the train we boarded was for unreserved seats whereas their website only shows reserved seats.

Avoid this website. They charge 30%admin fee without even mentioning it. When you complain they say you have agreed to terms and conditions. Unfortunately they are taking advantage of tourists in Japan and I wish someone could stop them. I blame the horrible officials website for this.

Scammers charge you approx 40% more for tickets and then refuse to refund you when the train is cancelled!

The tickets are 50% more expensive on this site than at the station BE AWARE!

The worst travel app in Japan. The tickets that I bought could not be issued at the station of departure, despite navitime claiming that tickets can be issued there. There is no mechanism for claiming a refund or file a complaint. Effectively this meant that I had to buy new tickets from the station. I then realised that navitime charged almost double the actual ticket price.