Dave N.
They canceled my order
They canceled my order. Tried to speak to a manager but was denied. Terrible customer service.
My name is Adam, and I’m the new CEO here at Jampaper.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
JAM Paper & Envelope (jampaper.com) has 51 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listingShipping & Logistics · Hoboken, New Jersey
Excellent

Shipping & Logistics · North Brunswick, New Jersey
Excellent

Shipping & Logistics · Irvington, New Jersey
Excellent

Shipping & Logistics · Bayonne, New Jersey
Excellent
51 approved reviews, newest moderated first
Dave N.
They canceled my order. Tried to speak to a manager but was denied. Terrible customer service.
ABCGC R.
Positive buying experience: a lot of selection, easy to order, and prices aren't bad at all. Excellent product quality as well. Thanks!
Steve
JAM Paper has amazing selection of envelopes of all sizes and colors, excellent customer service and fast delivery of products in well packaging manner. I will definitely use them again & also recommend to my friends.