Amazing pair of glasses actually delivery was amazing. I ordered them on Friday and got them on a Monday delivered from California to Connecticut. Shipping was pretty good. I would definitely buy another pair.
Response from James Oro EyewearFeb 4, 2026
That’s awesome to hear, Daniel! We’re so glad you’re loving your glasses and that shipping exceeded your expectations. Thanks so much for sharing your experience. We’d be happy to help anytime when you’re ready for your next pair!
OP
Orfanos P.
👍👍👍👍
👍👍👍👍👍👍👍👍👍👍👍
Response from James Oro EyewearJan 15, 2026
Thanks for the review
JC
Jeanna C.
The quality is amazing
The quality is amazing. Will be buying mode
Response from James Oro EyewearJan 15, 2026
Appreciate you noticing it. Thank you for your review and for choosing us.
MO
Miles O.
Quality!!
Shipping was quick, and efficient - packaging and presentation way beyond expectations! Luxury style fs!
Response from James Oro EyewearJan 15, 2026
We're glad to hear that. Your review means a lot to us
RR
Ronnie R.
Easy shopping
Easy shopping
Response from James Oro EyewearJan 15, 2026
Glad to know that. Thanks for the review
JA
James
Taking international customers for fools.
The frames are fine (two stars awarded) but the company's business practices are shocking, misleading, lazy and possibly fraudulent.
A buy one get one free (BOGO) offer has been advertised across various platforms, emails, social media etc but if you reside outside the US, it is buy one ($175) pay double $450!
I contacted the HMRC (UK tax office) they confirmed that an item(s) with a value of $175 should cost no more than $222 in total. Though no items are marked at $0 when sent, the value of the promotion means the second frame does have an intrinsic value of $0.
In order to offer non-US customers the same offer as the US residents, the total price should be divided by two and that is what should be on the label for export. The combined value of the two items should be marked as $175. THERE IS NO COUNTER ARGUMENT. Don't bother arguing with me, argue with the UK tax office.
I raised this with the company, they blamed everyone else and ignored 'their ability' to set the value on their export packages. They essentially ignored UK tax law by claiming the following generalised drivel:
'Please note that while we set the product price and shipping fees, customs duties, taxes, and any additional carrier fees are determined by the destination country’s authorities and shipping carriers. These charges can sometimes include handling fees or other costs beyond standard government rates, which unfortunately are outside our control.'
Yes, they 'do' set the product price. What 'is' in their control is how they chose to mark the value of the items they are selling on the packages meant for international export.
If they want to offer a BOGO across all social media and then chose not to adjust the value of their products to match the same offer that US residents have, they are false advertising and discriminating against international customers.
TO BE CLEAR - the price on the packaging should say $87.50 per pair so that the total ACCORDING TO HMRC is $222 NOT $450. That is 'completely' in their control and there's no point in blaming outside government rates. 'Oro' sets the price, either they adjust the value of their exports to create parity with US citizens or they don't.
They drive traffic to their website with a bogus offer. When I replied to their dismissive excuses, they ignored the reply. I wrote again, again nothing. Two weeks have gone by, the emails referring to our tax office (who they are blaming) have been unreturned.
No doubt they will either ignore this or reply with the standard deflective, non-responsibility taking, blame outside forces rubbish that most companies spew out when confronted with a bad review, they will no doubt blame an influx of emails they had to deal with over a sale period for not replying (which is BS) as they had no problem in returning the email the next day when they thought a sale was about to be made, but not when pressed by the UK's 'own tax office figures'!
What's the result? They have lost a customer which clearly they don't give a rat's ass about because if they did they wouldn't make inaccurate excuses as to why international customers have to pay double.
$87.50 per pair on the export documentation is 100% lawful. UK tax law is available for anybody to read. To suggest otherwise is disingenuous. There is no excuse or explanation that changes UK tax law. There is no explanation that excuses lazy opportunistic business practices. Advertising one offer that drives traffic when the advertising clearly doesn't reflect the reality of their pricing can be viewed as fraud. The next correspondence will be to the IRS and they can look into it.
This is the kind of review you get when you take your international customers for fools.
Response from James Oro EyewearJan 15, 2026
We’re very sorry for the frustration this caused and for how this situation was handled. We understand why this felt misleading, and we also acknowledge that our follow-up should have been better. Being left without a response is unacceptable.
While international shipments require us to declare the full retail value of the items for customs, regardless of promotions, we recognize that this wasn’t communicated clearly and that’s on us.
Your feedback is heard, and we’d like the chance to review your order directly and see how we can make this right.
Please reach out to us at [email protected] with your order number so we can continue the conversation properly and solve this as soon as possible.
BK
Brenda K.
I didn’t know that they wasn’t…
I didn’t know that they wasn’t sunglasses when I ordered with the clear lenses
Response from James Oro EyewearJan 15, 2026
Thanks for letting us know. We’re sorry for the confusion and understand how this could be frustrating to you.
Some of our frames are offered with clear lenses by design, but we recognize this may not have been clear enough at the time of purchase. Please reach out to us at [email protected] with your order number so we can review your order and help with options moving forward.
RV
Rafa V.
Cool glasses
Cool glasses, Way over price for the quality. I’ve bought glasses similar to these off Amazon for $15- $30 and they feel just as cheap as them. Save your money and buy a real brand
Response from James Oro EyewearJan 15, 2026
Thanks for sharing your feedback. We understand that value and quality are subjective, and our frames won’t be the right fit for everyone.
Our pricing reflects premium materials, and the level of hand-finishing that goes into each piece. Still, we respect your perspective and appreciate you taking the time to share it.
If you ever have questions about our materials or process, we’ll be happy to explain more.