Ashley L.
Bambu Villa Party of 10
Where do I even start. My experience at Bambu villa was exceptional. I came here to celebrate my 30th birthday and boy was it amazing. I can’t even thank the staff enough for all that they did for me, my friends and family during our stay. From the moment we arrived until the moment we left it by far exceeded our expectations. Right at booking I knew I made the right choice. They were so professional and made sure to contact me and keep me up to date about every and anything. They sent me information on where to visit, eat, shop, hang out, and just about anything. They checked in the week before and provided me with all the info I needed for check in and also a paper to fill out to make sure my breakfast and dinners were pre-selected for our trip. They stayed on top of everything. Even calling me a few times to update me on things. As soon as we arrived, we were greeted by the entire staff. The house was incredible. Like something out of a magazine. Something I will never forgot. We also booked a driver which was the best thing we could have done. He was such a nice guy and drove us wherever we want to go at any time of the day. I suggest booking their driver if you have a large group and lots of activities planned. He also waits outside at every place. The rooms and the view of the home was incredible. The beds were super comfy, and everything was kept so clean. This is definitely a 5-star resort. The chef made the most delicious food ever. I felt so spoiled. I wish I could have taken her home with me. They even did an authentic Jamaican breakfast and dinner for me the day of my birthday and also served me chocolate cake. They made sure to go above and beyond for everything. Even the entire staff sang me happy birthday. It was really sweet. The security guard was the nicest man ever. I felt so bad because I didn't realize until the last day that he would stay up and make sure all was good until our group would fall asleep. We would be up until 6am some nights and would just sit there on guard for us. He even blew up all our pool toys by hand and would clean up after us if we forgot too. He was just the best. The Butler was such a gentleman and would treat us all so nicely. I felt like I was at home. They all really went above and beyond to give us exceptional service. We were a group of 10 and a pretty crazy group but they handled us well. I will definitely be coming back her. I have traveled all over the world but have never had an experience like this one before. I cannot wait to come back and experience it all over again. Thank you, thank you for such exceptional service and a wonderful time! We are forever grateful!